Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when they were supposed to be. Hotels were great. What more can you ask? Would certainly use...
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Produktanmeldelser
KjĂžpsdato: 29/02/2016
0
Del
PĂ„litelig kunde
Feefo-verifisert
10 years ago
Efficient and fair. Good value. Hotels sensibly chosen near stations!
The hotels were not up to 4 star standards, very old fashioned and antiquated . We were given the worst rooms in the hotel, and were told we couldn't upgrade as booked with Secret Escapes!
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customerâs feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Perfect to book with for an easy break away as everything (bar hotel transfer) is booked for you.
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customerâs feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Produktanmeldelser
KjĂžpsdato: 14/02/2016
0
Del
PĂ„litelig kunde
Feefo-verifisert
10 years ago
Good service, but the needed more clear communication in regards to airport to hotel transfers
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
