every year increases my price despite not having any claim, also when i sign it was different company name etc
Ben
Muddy Paws
5 months ago
Hi There,
Thank you for your feedback.
With a lifetime policy, your renewal premium is calculated to offer you a further year of insurance from your initial start date with us. This means you are covered for a longer period of time for any conditions you may need to claim for.
All of the documents and communications sent to you will highlight any changes to your terms or to the business itself. If you feel you have not received these correctly, please contact the team on 0121 308 8685 who will be able to make sure all of your details are up to date and happy to assist with any queries you may have.
Kind regards
MP Team
0
Del
Pålitelig kunde
Feefo-verifisert
5 months ago
Excellent insurance
Simple and easy to sign up, excellent service for the price
Ben
Muddy Paws
5 months ago
Thank you so much for our 5* review.
0
Del
Pålitelig kunde
Feefo-verifisert
11 months ago
Easy to deal with
Very easy to deal with, competitive quote,
Ben
Muddy Paws
11 months ago
Thank you for our 4* review.
We are pleased you found everything straight forward.
0
Del
AC
Annabel Cairns
Feefo-verifisert
6 months ago
Ben
Muddy Paws
6 months ago
Thank you for our 5* review
0
Del
Pålitelig kunde
Feefo-verifisert
6 months ago
Easy to deal with and competitive.
Ben
Muddy Paws
6 months ago
Thank you for your 5* review, we are here to help if you need us.
0
Del
Pålitelig kunde
Feefo-verifisert
6 months ago
Annual Policy Renewal
Friendly helpful and professional.
Ben
Muddy Paws
6 months ago
Thank you so much for our 5* review.
0
Del
TF
Trevor Fillingham
Feefo-verifisert
7 months ago
Hva Trevor Fillingham sa om Muddy Paws:
Dachshunds are safe
Great product would recommend for any dachshund
Ben
Muddy Paws
7 months ago
Thank you so much for our 5* review.
0
Del
IH
Ivo Hesmondhalgh
Feefo-verifisert
GBR
9 months ago
Hva Ivo Hesmondhalgh sa om Muddy Paws:
Very Poor Service
Very Poor. I have asked them to send me documents relating to my pet's insurance renewal and they haven't
Ben
Muddy Paws
9 months ago
Hi There
Thank you for your feedback.
We will arrange for one of the team to liaise with you directly to understand why your documents are not being received.
Kind regards
MP Team
IH
Ivo Hesmondhalgh
9 months ago
A director got in touch with me immediately after the review. The issue was discussed and then resolved. After a poor start, they came through with flying colours
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
