Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Utility Point-anmeldelser

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

vurderinger det siste året

Viser alle 302 anmeldelser

Pålitelig kunde

4 years ago

Kjøpsdato: 20/07/2020

It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 years ago

Kjøpsdato: 20/07/2020

They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service

Se fullstendig kundeanmeldelse

Jean

4 years ago

Kjøpsdato: 20/07/2020

Hva Jean sa om Utility Point:

All ways helpful

Yes we would recommend

Se fullstendig kundeanmeldelse

Tom

Pershore

4 years ago

Kjøpsdato: 11/08/2020

Hva Tom sa om Utility Point:

Tophole! I have no citicism at all of their service.

Se fullstendig kundeanmeldelse

Peter

4 years ago

Kjøpsdato: 20/07/2020

Hva Peter sa om Utility Point:

No major problems

Se fullstendig kundeanmeldelse

Ceri

Bridgend

4 years ago

Kjøpsdato: 11/08/2020

Hva Ceri sa om Utility Point:

New Tariff - but not a new customer

Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer

India

Utility Point

4 years ago

Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.

Ceri

4 years ago

I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.

India

Utility Point

4 years ago

Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 years ago

Kjøpsdato: 11/08/2020

good deal

the change over from e on was smooth and faultless

Se fullstendig kundeanmeldelse

Anthony

4 years ago

Kjøpsdato: 11/08/2020

Hva Anthony sa om Utility Point:

Would have been 5 star but a telephone to UP did not answer my concern

Se fullstendig kundeanmeldelse

Eric

4 years ago

Kjøpsdato: 11/08/2020

Hva Eric sa om Utility Point:

Very helpful

Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 years ago

Kjøpsdato: 20/07/2020

up to now brilliant

Se fullstendig kundeanmeldelse

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Om Utility Point

Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.

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0345 557 7878 or 07454198698

Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom

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