I ordered the wrong items, nd despite clearly stating when ordering on the information sheet what I was ordering the items or the company neglected to tell me I had bought the wrong thing....
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UDAL Supplies Ltd
UDAL Supplies Ltd
13 years ago
sorry we did not receive an email from yourselves. It may have gone to the spam folder which we still check regularly. If you are unsatisfied with the products we are happy to except unopened returns if the customer has ordered the wrong product. If we have sent the wrong product we will either let you keep it or arrange for it to be collected. Please do email us again and I will happily arrange for something to do done. The box that you filled in as to what you were going to do with the product is for market research only, the packers do not see this.
Service is very good, we always get a phone call if any problems with the delivery. As with everyone, I would prefer to get the goods delivered next day, but I appreciate that this isn't always...
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Produktanmeldelser
Kjøpsdato: 05/11/2012
0
Del
Pålitelig kunde
13 years ago
Good service and items supplied at the most competitive price I could fine.
We are very sorry you have not received your parcel, we sent it out next day by UK Mail. We haven't been contacted by them or you regarding the order and it wasn't coming up our report, so we assumed everything was fine and normal. I will resend your order out by FedEx today
Sorry for the Delay.
Elliot
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
