I would recommend this company to family and friends. The representative who booked our honeymoon was friendly, knowledgeable about our destinations and was able to recommended the right hotels based...
Caroline has always been an excellent resource - answering all my questions with great patience. The team meeting us at the airport were great and all transfers were smooth and efficient.
Would have been better but let down by lack of attention to detail in itinerary and planning seats on the airline. If I hadn't done my own research - after the booking - we would have been sitting...
Les mer
Turquoise Holidays
Turquoise Holidays
12 years ago
Many thanks for taking the time to send us your feedback. I am very sorry to hear that you felt there was a lack of attention to detail regarding your holiday itinerary. As I understand there was a discrepancy on the original documentation which was subsequently resolved, but I apologise that this was not made clearer to you. We take our client feedback and customer service very seriously and ensure that your comments will be taken on board and communicated with those involved.
Best wishes,
James Bell - Sales & Marketing Director
James.Bell@turquoiseholidays.co.uk
Pålitelig kunde
12 years ago
err no, you failed to book airline seats that were next to each other. If I hadn't checked the aircraft configuration for myself we would have been across the aisles. You then sent me an itinerary full of errors. You might have already arranged the correct travel - hopefully ? - but the itinerary had us going all over the place because it was a standard boiler plate and hadn't been amended for the arrangement.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
