Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

SPL Villas Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/trust-club-ltd-ta-spl-villas | Feefo

Viser alle 50 anmeldelser

gillian nicholls

Feefo-verifisert

Thatcham

1 year ago

Hva gillian nicholls sa om SPL Villas:

Protaras Villa holiday

SPL are very friendly and responsive. I dealt with Kerry Briers and she was lovely.

Jennifer Richardson

Feefo-verifisert

1 year ago

Marian Falconer

Feefo-verifisert

whitley bay

1 year ago

Hva Marian Falconer sa om SPL Villas:

Best Company for peace of mind

Excellent cannot fault them with anything, prompt service and replies and reassuring with any concerns, would use again

Pålitelig kunde

Feefo-verifisert

1 year ago

Villa Can Ros

When making initial enquiries re this property, SPL were all saying how wonderful it would be in our situation. However, when we complained about the state of the villa and grounds, and how it...

Les mer

Jack

SPL Villas

1 year ago

Thank you for your feedback. We’re truly sorry to hear that the villa and grounds did not meet your expectations and impacted your holiday experience. As your booking was villa-only, it's important to note that we act as an agent, rather than the principal in such situations. While we are always happy to assist and liaise with property owners on your behalf, the responsibility for the property's condition lies with the owner. We understand your concerns, and while we offered an apology, we regret that the compensation offer that you accepted was below your expectations. Your feedback is important to us, and we’ll continue to work closely with property owners to ensure high standards are maintained. Thank you again for bringing this to our attention.

Samantha Baron

Feefo-verifisert

Maidenhead

1 year ago

Hva Samantha Baron sa om SPL Villas:

Villa holiday Mallorca September 2024

Having spent many hours checking for recommended villa rental companies I am delighted with the service I received from the team at SPL. From initial enquiry to final payment it was a smooth...

Les mer

Pamela Boulton

Feefo-verifisert

Worthing

1 year ago

Hva Pamela Boulton sa om SPL Villas:

Gorgeous Pefkos Villa

Superb service throughout from point of booking to departure. Tickets advised we needed to call a number on arrival at the airport then would be met at the villa with the keys etc, this was...

Les mer

Karen Byrne

Feefo-verifisert

Manchester

1 year ago

Hva Karen Byrne sa om SPL Villas:

Fabulous

Rep visited the morning after we arrived. Was very informative.

Nicola McGhie

Feefo-verifisert

1 year ago

Hva Nicola McGhie sa om SPL Villas:

Ideally located but tired

Kerry Briers was excellent and did her best to help us, but when we need SPL to step up they wouldn't back her or us up.

Geoff Wood

Feefo-verifisert

Essex

1 year ago

Hva Geoff Wood sa om SPL Villas:

Excellent SPL

Excellent staff, big thank you to Kerry.

Mike Mayr

Feefo-verifisert

Krems

1 year ago

Hva Mike Mayr sa om SPL Villas:

Relaxing week in the heart of cultural and culinary tuscany

More than expected help from our host, ready in any time and any way to help or answer questions

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Hvorfor stole på Feefo-anmeldelser?

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Om SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean and Florida. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday.

SPL Villas-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?