Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Tripster-anmeldelser

Viser alle 12,107 anmeldelser

Donald Churchill

Feefo-verifisert

1 year ago

Pålitelig kunde

Feefo-verifisert

1 year ago

East to Use!

Easy to navigate the site

Megan

Tripster

1 year ago

Thanks for the 5-star review!

Pålitelig kunde

Feefo-verifisert

1 year ago

Had to call and the service rep was very helpful

Megan

Tripster

1 year ago

Super nice review. Thank you for recognizing our customer service team.

Kristen R

Feefo-verifisert

Las Vegas

1 year ago

Hva Kristen R sa om Tripster:

Great Deals in Vegas!

Found a fantastic deal on the High Roller ride in Las Vegas! I made numerous recommendations to others!

Megan

Tripster

1 year ago

Thanks for the fantastic review!

Beth

Feefo-verifisert

Saint Petersburg

1 year ago

Hva Beth sa om Tripster:

Excellent easy to use site and bonus savings for even attractions,

Tripster was the only site that allowed us to purchase tickets for the Florida Aquarium last minute on the same day and get a discount. Of that you needed to purchase tickets ahead in order to get...

Les mer

Megan

Tripster

1 year ago

Super great review. Thank you!

Pålitelig kunde

Feefo-verifisert

1 year ago

excellent service, still lacking alternative payment methods

Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...

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Megan

Tripster

1 year ago

Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.

Brittany Hernandez

Feefo-verifisert

1 year ago

Hva Brittany Hernandez sa om Tripster:

Disappointed.

I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...

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Megan

Tripster

1 year ago

We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.

Pålitelig kunde

Feefo-verifisert

1 year ago

Not as hoped

Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...

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Megan

Tripster

1 year ago

So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.

Pålitelig kunde

Feefo-verifisert

1 year ago

Pålitelig kunde

Feefo-verifisert

1 year ago

Acceptable ticket service

It was fine. Had difficulty with mobile app, but was able to complete on my laptop.

Brianna

Tripster

1 year ago

Thanks for the 4-stars!

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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