TravelUp-anmeldelser

Good evening, Mr. Aryetey. Thank you so much for your kind words and for taking the time to share your experience with TravelUp! We’re truly honoured to be considered “one of the best—or the best”—and even more grateful to know that you’ve been booking with us for over four years. Your continued trust and loyalty mean the world to us, and it’s incredibly rewarding to hear that we’ve consistently met your expectations. At TravelUp, we’re committed to making travel easy, affordable, and stress-free, and knowing that you recommend us to others is the highest compliment we could receive. We’re thrilled to have earned your confidence, and we’ll keep working hard to ensure every journey you take with us is smooth and enjoyable. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We look forward to helping you plan many more adventures in the future! Warm regards, TravelUp.

Good evening, Mr. Daniel. We really appreciate you taking the time to give us a 5-star rating. It means a lot to us. Regards, TravelUp

Good evening, Mrs. Burrows Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had a great experience with TravelUp. Your kind words about our communication, professionalism, and reliability mean a lot to us. Keeping our customers informed and supported throughout their travel journey is something we take great pride in, and it’s fantastic to know that our team was just a phone call away whenever you needed assistance. We’re thrilled that you would highly recommend us—it’s the greatest compliment we could receive. Your trust and satisfaction are what drive us to continue improving and delivering the best possible service. If there’s anything we can do to make your future travel experiences even better, please don’t hesitate to reach out. We look forward to helping you plan your next adventure! Warm regards, TravelUp.

Good afternoon, Dr. King. Thank you so much for your kind words and for taking the time to leave this review! We’re thrilled to hear that the updates confirming your terminal of arrival, departure, and gate information were helpful. At TravelUp, we understand how important it is to stay informed throughout your journey, and we’re glad our communication made your travel experience smoother. Providing timely and accurate notifications is part of our commitment to making travel stress-free and seamless, and it’s wonderful to know that these touches made a positive difference for you. We truly appreciate your support and look forward to helping you with your next trip! Warm regards, TravelUp.

Good afternoon, Mr. Beckett. Thank you for your feedback. We’re genuinely sorry to hear that things didn’t start off well and that we weren’t able to turn the experience around. At TravelUp, we aim to provide a seamless and supportive journey for all our customers, and it’s unfortunate when expectations aren’t met. We’ve looked into your case and found that you contacted us twice. The first time was regarding a date change for your reservation. During that conversation, our representative explained the costs involved, which are based on the fare rules set by the airline. The fare you purchased was a light fare, and such fares typically come with restrictions. Any amendments require an airline penalty, fare difference, and an admin fee—none of which are set by TravelUp, but are mandated by the airline. The second time, you reached out to cancel your reservation, and again, our team advised you based on the terms and conditions you agreed to at the time of booking. These terms clearly state that an admin fee applies for cancellations and that the booking fee is non-refundable. In both instances, our team followed the policies and procedures in place to ensure transparency and fairness. If your review stems from these charges, we hope this explanation helps clarify that these are industry-standard rules, not discretionary fees imposed by us. However, if there’s anything else that contributed to your dissatisfaction, we’d genuinely appreciate the opportunity to understand and address it. Please feel free to contact us directly so we can assist further. Warm regards, TravelUp.

Good afternoon, Mr. Vukcevic. Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience booking flights to Montenegro through TravelUp was smooth and satisfying. It’s great to know that you found our website easy to navigate and were able to secure the cheapest fare—we work hard to make sure our customers get the best value without compromising on convenience. We’re also pleased that our notifications and communication kept you informed throughout your journey, including check-in details, delays, and gate updates. Keeping our travelers well-informed is a top priority for us. Your kind words and trust mean a lot, and we’re thrilled to hear that you’ll be using TravelUp again. We look forward to helping you plan your next adventure! Warm regards, TravelUp.

Good afternoon, Mr. Patel, Thank you for your 5-star rating. Your feedback is appreciated. Thank you for your booking with us. Regards, TravelUp

Good morning, Mr. Singh. We really appreciate you taking the time to give us a 5-star rating. It means a lot to us. Regards, TravelUp