My order was light. I reported this and felt fobbed off. No investigation. I ordered 1000 kg and 750kg turned up. No paper work left with delivery so couldn’t check what had been sent against...
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Robert Theakstone
Topsoil Direct Ltd
4 years ago
Thank you for your feedback, and I am sorry to hear of your concerns. All our products are advertised and sold based on volume rather than weight as this provides a more consistent approach to the quantity of product in each bag, ensuring you receive the full 500 litres. We don't disclose the weight of the bags on our website as these can change from day to day i.e if the soil is damp, it will weigh more than soil that has been kept dry. I hope this information is helpful, but should you still have some concerns, please do not hesitate to contact us on 01430 631111.
Very happy with the quality of the soil, it was as described. There were about 8 small stones and a couple of half rotted twigs but in general it was far better than expected for a large quantity....
What is there to say? It's topsoil not a 5 course meal in some swanky restaurant. I ordered it. It came on the date given. The soil is as described. End of story.
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.