Thanks for taking thew time to leave your feedback. It's great to hear that you're happy with your iPhone insurance and the service that we provided.
Best wishes,
Joe
0
Del
Pålitelig kunde
10 years ago
good price, but no customer service
Other companies send you a welcome letter, policy docs and certificate of insurance by email.... I thought that perhaps I had been on a fake website as I never received anything to say the phone was...
Les mer
Joe
tinhat™ Insurance
10 years ago
Hi,
Thanks for taking the time to provide your feedback, though I'm sorry to hear that you were disappointed with our customer service.
We do send a confirmation email and certificate of insurance to every customer immediately after they purchase, but for reasons outside of our control they can occasionally get caught in spam filters. We do our best to remind customers of this by mentioning it on the order completion page, and are also more than happy to re-send the confirmation email to customers if they call or email us to say that they haven't received it.
Hopefully you've found yours now, but just in case you haven't I've forwarded another copy to you.
Best wishes,
Joe
1
Del
TC
Trusted Customer
accrington
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
good service
not refunded postage costs as promised on two occasions which i feel they should have improved on
0
Del
TC
Trusted Customer
Liverpool
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
Flexible easy
Excellent service and easy to use
0
Del
TC
Trusted Customer
LONDON
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
great insurance company with great customer service .thank you
0
Del
Pålitelig kunde
10 years ago
easy peasy
Simple and easy to set up
0
Del
Pålitelig kunde
10 years ago
Great service
Handled my claim & answered questions quickly and kept me updated about what was happening, staff seem friendly.
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks again for choosing to insure with us, and for taking the time to leave your positive feedback.
It's great to hear that you had a positive experience with our claims team and that you're happy with your phone insurance.
Best wishes,
Joe
0
Del
TC
Trusted Customer
Surrey
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
Service excellent
Very good Service, I feel I have peace of mind for an affordable price.
Joe
tinhat™ Insurance
10 years ago
Hi Lynn,
Peace of mind is exactly what we want for our customers, so it's great to hear your feedback.
Thanks for taking the time to review our service, and for choosing to insure your phone with us!
Best wishes,
Joe
0
Del
TC
Trusted Customer
Essex
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
I am pleased with my insurance choice with Tinhat, very easy transaction with no problems.
Joe
tinhat™ Insurance
10 years ago
Hi Sean,
Thanks for taking the time to provide your feedback. It's great to hear that we have another happy customer!
Best wishes,
Joe
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om tinhat™ Insurance:
Brillent
Joe
tinhat™ Insurance
10 years ago
Hi Sodagar,
Thanks for your positive feedback, and for choosing to insure your phone with Tinhat! It's great to hear that you rate our service so highly.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.