Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Thompson & Morgan Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 119,565 anmeldelser

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

plants

my goods arrived in the scheduled time scale

Faye

Thompson & Morgan

8 years ago

That's great to hear as we always strive to deliver when advertised. ~ Thanks ~ Faye

Kjøpsdato: 26/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

Great service and comms

Great speedy service excellent communication

Faye

Thompson & Morgan

8 years ago

We are so pleased to learn you have been happy with our service and communication! ~ Kind regards ~ Faye

Kjøpsdato: 26/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

Half of the plants arrived half dead.

Nikki

Thompson & Morgan

8 years ago

Hi Kerry, Thanks for your feedback. I am so sorry to hear that some of your order has arrived in poor quality. I have commented on your product review with regards to the action that we take. We hope to hear from you soon. Thanks Nikki

Produktanmeldelser

Nikki

Thompson & Morgan

8 years ago

Hi Kerry, I am sorry to learn that this item has arrived in a poor condition, due to the time of year I am sorry to say that these are no longer available for a replacement. If you would like to get in touch via socialmedia@thompson-morgan.com, hopefully there is something else suitable that we can send you, rather than leave a gap in your garden this summer. We look forward to hearing from you soon. Thanks Nikki

Kjøpsdato: 26/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

I am totally happy with Thompson & Morgan. AYLESBURY.

Their quality is very good, their service is excellent. I would recommend any one to use Thompson & Morgan in particular they know what they are in the business for.

Faye

Thompson & Morgan

8 years ago

It is lovely to hear that you have been so happy with our service and products and would recommend us to others. We appreciate your comments. Kind regards ~ Faye

Produktanmeldelser

Kjøpsdato: 26/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

Every item I've bought from t&m has been exceptional. All came on time all great quality .just plant and away it goes.. perfect.

Faye

Thompson & Morgan

8 years ago

It is so lovely to hear you have been so impressed with our products and service. ~ Kind regards ~ Faye

Kjøpsdato: 26/06/2017

Pålitelig kunde

Feefo-verifisert

8 years ago

Always good communicators and reliable delivery dates. The plants I have had have always been in tip top condition, which isn't easy in this hot weather

Faye

Thompson & Morgan

8 years ago

Fantastic! So pleased to hear your plants always arrive in perfect condition and thank you for your review! :) ~ Kind regards ~ Faye

Produktanmeldelser

Kjøpsdato: 23/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

All died following potting instructions. Replacements free of charge might fare better as 50% plugs looked mouldy on arrival. J E Bates

Nikki

Thompson & Morgan

8 years ago

Hi Jonathan, Thanks for your review, I am sorry to hear of the performance you have experienced with your lavender. I have arranged for a replacement to be sent out to you as soon as stock becomes available. At the moment this is showing as September, however as this is a replacement it will be treated as a priority. If we can be of any further help, please email us at socialmedia@thompson-morgan.com. Thanks Nikki

Kjøpsdato: 26/06/2017

Trusted Customer

Feefo-verifisert

8 years ago

Hva Trusted Customer sa om Thompson & Morgan:

Great company to buy from

Friendly staff, reasonably responsive to customer enquiries. The team keeps you up to date on the status of your order.

Anne

Thompson & Morgan

8 years ago

Thank you for your review. I'm very pleased that you're happy with how often we keep you up to date with the progress of your order and you find us friendly and helpful. Kind regards, Anne

Produktanmeldelser

Kjøpsdato: 26/06/2017

Pålitelig kunde

Feefo-verifisert

8 years ago

Mostly good although sent one wrong packet of seeds but replaced and sent promptly. The web site is quite clunky to use and could be improved

Ryan B

Thompson & Morgan

8 years ago

Thank you for your review. I am glad to hear that you have been happy with the majority of your order, but I am sorry to hear that there was an error. I am glad that this was sorted out straight away for you. If there is anything further that we can be of help with, please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Ryan

Produktanmeldelser

Kjøpsdato: 23/06/2017

Pålitelig kunde

Feefo-verifisert

8 years ago

Seeds arrived promptly and were as described - they all had a decent 'shelf life' left

Anne

Thompson & Morgan

8 years ago

I'm pleased that your seeds arrived promptly. I'm confident that you'll be pleased with the results, too! Kind regards, Anne

Kjøpsdato: 26/06/2017

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Thompson & Morgan-anmeldelser

Scabious Scoop CollectionFlere anmeldelser av dette produktet (5)Vis produktnettstedetHalf the plants arrived half dead. One had a tiny root system.

Penstemon cobaea Wedding BellsFlere anmeldelser av dette produktet (7)Vis produktnettstedetAt this stage I can not plant until spring, everything looks fine to me.

Penstemon BlackberryFlere anmeldelser av dette produktet (14)Vis produktnettstedetNow this is the question I hoped you would ask. Plants delivered within delivery estimate. I carried out T&M instructions and planted them in single pots. The following day they had lost their leaves...Les mer

Easy HoseFlere anmeldelser av dette produktet (7)Vis produktnettstedetExcellent plants and growing well

incredicompostregFlere anmeldelser av dette produktet (648)Vis produktnettstedet

Leek Mussleburgh Start-A-Gardentrade RangeFlere anmeldelser av dette produktet (6)Vis produktnettstedetIt was not particularly clear if stated anywhere that this was going to be a strip of seeds which was not really what I was after

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?