Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Thinking Traveller Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/the-thinking-traveller | Feefo

Pålitelig kunde

Feefo-verifisert

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Produktanmeldelser

Kjøpsdato: 01/06/2019

0

TL

Tobias Lenz

Feefo-verifisert

6 years ago

Hva Tobias Lenz sa om The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Produktanmeldelser

Kjøpsdato: 01/06/2019

0

Pålitelig kunde

Feefo-verifisert

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

Les mer

Produktanmeldelser

Kjøpsdato: 09/06/2019

0

Pålitelig kunde

Feefo-verifisert

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Produktanmeldelser

Kjøpsdato: 01/06/2019

0

RH

Rene Held

Feefo-verifisert

6 years ago

Hva Rene Held sa om The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Produktanmeldelser

Kjøpsdato: 08/06/2019

0

Pålitelig kunde

Feefo-verifisert

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Produktanmeldelser

Kjøpsdato: 05/06/2019

0

Pålitelig kunde

Feefo-verifisert

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

Produktanmeldelser

Kjøpsdato: 08/06/2019

0

MM

Marlio Martins

Feefo-verifisert

6 years ago

Hva Marlio Martins sa om The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Les mer

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Produktanmeldelser

Kjøpsdato: 08/06/2019

0

RK

Roger Kirby

Feefo-verifisert

Millbrook

6 years ago

Hva Roger Kirby sa om The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Les mer

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Produktanmeldelser

Kjøpsdato: 08/06/2019

0

Pålitelig kunde

Feefo-verifisert

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Produktanmeldelser

Kjøpsdato: 08/06/2019

0

The Thinking Traveller-anmeldelser

Villa EliaFlere anmeldelser av dette produktet (7)Vis produktnettstedetGreat ambience, superb in house cooks, very relaxing, super pool. Good experience

AcquamarinaFlere anmeldelser av dette produktet (9)Vis produktnettstedetA unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...Les mer

Casina EliaFlere anmeldelser av dette produktet (5)Vis produktnettstedetGreat villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa AgaveFlere anmeldelser av dette produktet (6)Vis produktnettstedetWe spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...Les mer

Trullo Terra DolceFlere anmeldelser av dette produktet (9)Vis produktnettstedetAbsolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A TorraFlere anmeldelser av dette produktet (1)Vis produktnettstedetthe house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - SighilliFlere anmeldelser av dette produktet (2)Vis produktnettstedetStunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

MareaFlere anmeldelser av dette produktet (3)Vis produktnettstedetFantastic house, well equipped, amazing location

Il CapperoFlere anmeldelser av dette produktet (5)Vis produktnettstedetThinking Traveler wasn’t transparent about the fact that the air conditioners in the living and dining room don’t work, which makes it impossible to stay in that area during the day even with windows...Les mer

The Thinking Traveller - Sicily - Masseria GargalloFlere anmeldelser av dette produktet (4)Vis produktnettstedetSee prior comment re Customer Experience

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?