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The Luxury Holiday Company-anmeldelser

https://www.theluxuryholidaycompany.com

EKSEPSJONELL

Specialists in luxury and ultra-luxury holidays

Service

4.9

vurderinger det siste året

Viser alle 311 anmeldelser

Dr Edward Wojakovski

Feefo-verifisert

8 years ago

Hva Dr Edward Wojakovski sa om The Luxury Holiday Company:

I have still n’ont received my Tyra le documents . I also found the follow up after sale not too the expected level of the pre sale service

emarketing

The Luxury Holiday Company

8 years ago

Dear Mr Wojakovski

We are very sorry to hear you are not satisfied with the level of service we provided. Could you please contact us with more information about what you are unhappy with so we can investigate for you? You can contact me directly via laura.davey@theluxuryholidaycompany.com. We sent your documents on 20th June; if you have not yet received these please let us know and we will reissue them immediately.

Kind Regards

Laura Davey

– Client Relations Supervisor

Pålitelig kunde

Feefo-verifisert

8 years ago

I haven't been on the holiday yet! However booking was great. Very quick to respond, the only travel company who bothered to call me about my enquiry. Been very helpful throughout.

Pålitelig kunde

Feefo-verifisert

8 years ago

excellent service

Staff very helpful, made sure they understood my requirements and provided the options I requested and price comparable with booking direct in most cases

Pålitelig kunde

Feefo-verifisert

8 years ago

Personal touch -- got back to me right away after I made an initial inquiry. Seemed very caring and personable.

Pålitelig kunde

Feefo-verifisert

8 years ago

Dealt with my enquiry quickly and efficiently. Very helpful and polite.

Mrs Sophie Beezer

Feefo-verifisert

8 years ago

Hva Mrs Sophie Beezer sa om The Luxury Holiday Company:

They were very good at revising options to fit with our needs. I would say the literature is not ver luxury. I think I had a picture of a road and a plane wing on mine

emarketing

The Luxury Holiday Company

8 years ago

Dear Mrs Beezer

Thank you for your feedback. Regarding the literature you received, we have since overhauled our documentation and, while it may not have benefitted you at time of booking, I trust you will be satisfied with the quality of it should you book with us again. We wish you a fabulous holiday ahead.

All the best

Laura Davey

– Client Relations Supervisor

Mr Brian Perry

Feefo-verifisert

Tadworth Surrey.

8 years ago

Hva Mr Brian Perry sa om The Luxury Holiday Company:

Great product knowledge,warm reception and delightful attitude.

To be most highly recommended and would certainly book with them again.

Mr Robert Moore

Feefo-verifisert

8 years ago

Hva Mr Robert Moore sa om The Luxury Holiday Company:

Perfect Service

Perfect service, every question was answered and nothing was too much trouble to sort out including vegetarian food and choice of hotel.

Mrs Wendy White

Feefo-verifisert

8 years ago

Hva Mrs Wendy White sa om The Luxury Holiday Company:

Great service

Discussed the options thoroughly and helped my choose my holiday. Answered all my queries

Mrs Susan Birkett

Feefo-verifisert

8 years ago

Hva Mrs Susan Birkett sa om The Luxury Holiday Company:

Efficient, informative, pleasant, professional

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