Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,922 anmeldelser

Trusted Customer

lincolnshire

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Friendly easy to talk to good price for ins hope if we ever have to make a claim things will go as smoothly

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Clark.

We hope you never need to claim but if you do, we're here for you.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Efficient

Quick website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Moss.

It is brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy to use website. Good value

Easy to use web site. The only reason I haven’t given them a 5 is because I requested my policies to be posted to me and I haven’t received them yet.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Ms Ellis.

I'm sorry to hear about this; I can see your documents have been sent already but to be on the safe side I have posted some more first class.

Welcome to The Insurance Emporium.

Pålitelig kunde

8 years ago

Spoke to a rep on phone who didn't understand the trailer I was insuring and contradicted the on line info. Annoying.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

I am sorry to hear about this; it doesn't sound like us.

If you have any unanswered questions, please let us know.

Best wishes

Trusted Customer

Southport

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

So far, so good

The site is easy to navigate and choices explained simply. I am not very computer literate but found the process very easy. I purchased multiple cat policies. Hope I never need to claim, but the...

Les mer

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Gammage.

We pride ourselves on a fantastic product and excellent customer service.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Not far off great

Extremely helpful when I made an enquiry about multi-pet discount (no online information for this, however). A little modernisation of the web portal and it would have been a solid 5 stars.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Ellis, it is gratefully received.

I will pass your comments on to hopefully improve our online service.

Welcome to The Insurance Emporium.

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Still haven’t received claim form for Leo my chow chow

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Melcer.

I'm sorry to hear you need to claim; I will arrange for a claim form to be sent to you right away.

Best wishes

Pålitelig kunde

8 years ago

Happy customer

Customer service is very good, Always polite and happy to help. I have had to claim twice now for my dog and both times claims have been settled quickly without having to chase them up. I took a...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Best wishes

Pålitelig kunde

8 years ago

Ok but not received any info on my policy yet

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Sorry to hear about this. I can see we emailed your documents when the policy started, they may have landed into your spam folder. Don't worry though, I'll fire them across to you now.

If you have any problems, give us a shout.

Best wishes

Trusted Customer

Lincoln

8 years ago

Opplastede medier

Se alle medier (1)

Hva Trusted Customer sa om The Insurance Emporium:

Two vital pieces of information were wrong on the insurance when it was sent to me ie The purchase price was stated as £1(I wish) instead of £1,000 and the home phone number was incorrect, However...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Woodcock.

I'm sorry the details weren't correct in the first instance but I'm glad we got this sorted for you straight away.

We welcome you both to The Insurance Emporium!

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