Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,925 anmeldelser

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Pet insurance

Have only just purchased a pet insurance was easy to find a quote was nt pressured into buying so had time to consider the insurance

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Chelmsford

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Poor service and nil response

Despite two emails stating incorrect details, including the name on the policy and email address, the company has not even had the courtesy to reply. I do find this ignorant!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We have located the emails you reference and we're in the process of getting back to you.

Best wishes

Pålitelig kunde

8 years ago

Competitive rates

Competitive offering on better terms than my previous pet insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

8 years ago

beyond annoyed as cover dropped due to making a one off payment

What i found really annoying was that the level of cover that decreased because i was making a one off payment and not signing up to a monthly dd. not happy , really not happy

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

A monthly policy is more expensive over the course of a year, hence a higher cover level. The difference in cover is transparently detailed on our website.

If you have any queries, our Customer Contact Department are happy to help.

Best wishes

Pålitelig kunde

8 years ago

excellent service simple easy to use website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Best wishes

Pålitelig kunde

8 years ago

Ridiculous

Misleading & rude

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We would like to hear some expansion on your comments so we can effectively investigate any issues.

Best wishes

Pålitelig kunde

8 years ago

Happy with everything to date

Quite easy to understand terms, a big plus when buying insurance. Competitive prices, easy application and purchase. Documentation came through quickly. Here’s hoping I won’t have to test them on...

Les mer

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent service.

The gentleman i spoke to was very proficient, knew the answers to all of my questions, was polite, well spoken and managed my quote in a fast and professional manner. I will certainly use your...

Les mer

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy pet insurance

Over easy to navigate web page. Ease of ordering and quick. Could not get through on phone to get a quote.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Each animal would have their own policy; you would benefit from a multi pet discount though.

Best wishes

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Comprehensive range of services at a competitive price.

Very easy to deal with, prices competitive and purchasing the insurance policy very straight forward.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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