Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,925 anmeldelser

Pålitelig kunde

8 years ago

Good service

Your price is good and the brochure you sent straight away is very informative and clear

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

8 years ago

For an on-line site it was easy to navigate, and am pleased with the product I ordered. Pity I have already sorted out car insurance! Must remember you for next time.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your comments; unfortunately we don't offer car insurance.

Best wishes

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Cheaper price than "Pet Insurance" but the same Company!

I cannot rate correctly as it's only if I have to make a claim will I find out how good they are. The price was good though, and interesting they are £120 cheaper than my "Pet Insurance" renewal.......

Les mer

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We are the fresh face of pet-insurance.co.uk; we do things a little different at The Insurance Emporium with the customer journey at the forefront of everything we do.

Best wishes

Trusted Customer

8 years ago

Hi Tom Thank you for your reply. If it's the new face of Pet Insurance .co.uk, why such a big difference in the price I have paid now (£82) compared to the renewal with Pet Insurance. co.uk for around £210. I know the policies are slightly different but not enough to make such a big difference in price. Regards Paul Croucher

Tom

The Insurance Emporium

8 years ago

Thank you for your response.

We have looked at different cover levels on offer and are able to provide a cheaper premium; there is also introductory discount to take into consideration.

We try to remain competitive in the current market.

Best wishes

Trusted Customer

Chester

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Appalling customer service

Customer service zero. I received an email from you stating there was a problem with the payee authorisation. I tried numerous times to contact you to resolve this, via customer call back which was...

Les mer

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this. We note you emailed us to state the payments details are from a joint account but we explained the name provided does not match yours. We have not received a reply to our email of 15th July, nor have we received an instruction to cancel the policy.

If you still want to cancel the policy, please email hello@emporium.co.uk.

Best wishes

Trusted Customer

8 years ago

I have replied by email.

Tom

The Insurance Emporium

8 years ago

We don't seem to have a record of that email.

Can you please forward it to feedback@emporium.co.uk so we can process your request.

Thank you

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Quick, thorough and cheap

Easy to navigate through questions and excellent price

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Cumbria

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

New puppy insurance.

Web site easy to use and lots of different policies to choose from.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

8 years ago

Good value, and quick service

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent

Easy to complete forms and love that policy is sent out

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is a pleasure to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Opplastede medier

Se alle medier (1)

Hva Trusted Customer sa om The Insurance Emporium:

Satisfied

The site was easy to use, got suitable coverage for my Frenchie. Would recommend.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Very efficient paper work arrived quickly.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

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