Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,928 anmeldelser

Pålitelig kunde

8 years ago

Good price for good cover,easy to use website. Not had to claim so cannot comment on how good that procedure is.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Great Site for Pet Insurance

The site was easy to use. Prices good and covered everything I needed.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy to take out policy

The policy was easy to obtain and understand. It also appears to be value for money compared with most other companies. However I think that this survey would be better conducted at renewal time next...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We hope you never need to claim but you're in safe hands if you do.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Wedding insurance

Easy steps to wedding insurance. Quote online, choose your package and pay your money. Couldn’t be dimpler

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

8 years ago

I have used this company before the dog insured had recently died. Have new dog now and wished to talk to someone on the telephone before doing new insurance. Tried for several days to get through to...

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Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Happy customer

I have found my dealings with the insurance emporium, so far really good. They were able to offer me life cover for one of my elderly dogs, hard to find at a good price. They came through, will look...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Both

I was very disappointed that the website had allowed me to quote an older horse I own but then recieving a call to say that he was actually "too old for the policy" however the lady on the phone was...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we'll have a look at our online process to see if we can make any improvements.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Never received any documents at alll ! Feeling uneasy that it’s a scam

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We can assure you we're not a scam. Policy documents have been sent out but we'll get some more issued to be on the safe side.

Best wishes

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

By getting the policy payment right! Annual payment asked for but was put on a lunar monthly which was £35 more expensive.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this slight mishap; if you are able to contact us on Tuesday we can get it sorted.

Best wishes

Pålitelig kunde

8 years ago

Very friendly and helpful customer service

I realised I had chosen the wrong policy as soon as I had completed my online application. I contacted The Insurance Emporium and they changed the policy straight away. As I'm a new customer I have...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we hope you never need to claim either!

Welcome to The Insurance Emporium!

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

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