Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,930 anmeldelser

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent customer services

Excellent customer experience, easy to communicate with

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Poor communication

I bought on line and put the payment details in, then I had an email to say I had to ring to prove I was the account holder and that I wouldn't have cover until this was done. I tried ringing a...

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Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear this hasn't been straight forward for you, however, we need to ensure the policy holder is the person paying for the policy.

We can see no records of any calls or emails from you in regards to this policy; your horse will be covered as intended but it is imperative you call us on 03300 244 005.

We look forward to hearing from you.

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Good customer service

I use this company for my dog insurance and because I was very satisfied with their service I decided to insure my horse with them. I did encounter one problem whereby it was not made clear to me...

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Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

First class service

I have now got both of my dogs insured with them. I insured my second dog with them because of their efficiency in dealing with a claim I had to unfortunately make for my first dog. They made the...

Les mer

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

easy

very good and straight forward.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

First experience with The Emporium

Quick and easy to use. Wasn't overly impressed with one of the agents I spoke with who had me on hold for an unacceptable length of time more than once and in one call. I ended up hanging up and...

Les mer

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about the experience during your initial call; we like to ensure you're given correct information and this can sometimes take a little longer than we'd like.

In any event, we're pleased you got sorted.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Thumbs up.

Excellent service. All sorted in a few minutes.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Very helpful

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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