Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,932 anmeldelser

Trusted Customer

UP HOLLAND

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

I HAD PROBLEMS ONLINE WHEN IT CAME TO DESCRIBING MY DOGS COLOUR,SO I CALLED THEM BY PHONE AND THEY HELPED ME WITH THE PROBLEM, AND FROM THEN ON WARDS EVERYTHING WENT WELL.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

HUNTINGDON CAMBS

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Great Service your offers was just what I wanted

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear we've been able to provide the policy you needed.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Great company with very knowledgeable staff and very good value for money

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Pålitelig kunde

7 years ago

Great Service

Very straight forward process to set up. I contacted customer services as I had an issue and they were very happy to help.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

7 years ago

Good call!

Excellent. The gentleman who took the call was extremely helpful and a credit to the company.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent service and staff

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's absolutely wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

7 years ago

Cancel and re-purchase

Insurance doubled after the first year. However by looking again online it was cheaper to cancel and start a new purchase. Strange but easy process!

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We do offer an introductory discount and the cover level is sometimes lower in the first year. We're glad you got sorted with the cover you want though!

Best wishes

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

I would have rated 5 stars as it was very straightforward to make a policy however when I went to register online to view my documents a message always appeared saying there was an error. After I...

Les mer

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about your issue with the online registration; we hope this is all sorted now. It's lovely to hear you're happy with our service.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Fab service, good customer service & competitive

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Pålitelig kunde

7 years ago

Emporium make mistakes and don't respond to messages sent to them

Emporium made a mistake setting up my policy. I sent them an email to fix it a week ago and still haven't heard from them.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We sincerely apologise if any mistakes have been made. Having checked our email archive, we cant locate any communication from you. If your concerns remain unresolved, please email hello@emporium.co.uk and our Customer Contact Team will be happy to help.

Best wishes

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo