Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,921 anmeldelser

Pålitelig kunde

Feefo-verifisert

11 months ago

Document issue

So far all I can say is after taking out the policy and registering with them, despite making more than 1 contact with Emporium I haven't got access to my actual policy and documentation!!

Joe

The Insurance Emporium

11 months ago

Good morning, We’re sorry to hear you’ve not yet received your policy documents. We’ve asked our Customer Experience Department to send a copy to the email address we hold for you; these were sent a moment ago so please check your junk or spam folder if they are not in the Inbox of your email. With the portal, please note when you first go onto the page the Registration screen is presented; to log in you will need to click the button at the bottom. We understand our Customer Contact Department have contacted you yesterday to look to resolve the issue. Kind regards, Joe The Insurance Emporium

Pålitelig kunde

Feefo-verifisert

11 months ago

Happy friendly staff

Excellent service from Gemma really went out of her way to help me.our static was not on file, she asked her manager re this and called me back.Faye was brilliant also explained cover in...

Les mer

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review. We’re delighted to hear that Gemma and Faye provided excellent service and went above and beyond to help you. We’ll be sure to pass on your kind words to them. Kind regards, Simon The Insurance Emporium

Pålitelig kunde

Feefo-verifisert

11 months ago

Noti very good still waiting for the paperwork . I phoned them i was told they would send it by e.mail still waiting for them.

Simon

The Insurance Emporium

11 months ago

Good morning, We’re sorry to hear you’ve not yet received your policy documents. We’ve sent them again today, in addition to the previous two occasions, so they should be with you shortly. Sometimes our emails can be filtered into spam or junk folders, so it’s worth checking there just in case. Thank you for your patience while we get this resolved. Kind regards, Simon The Insurance Emporium

Pålitelig kunde

Feefo-verifisert

11 months ago

Very Satisfied

Easy to deal with Found easy to navigate

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service. Kind regards, Simon, The Insurance Emporium

Pålitelig kunde

Feefo-verifisert

11 months ago

Good value

Good value and straight forward to purchase. Website easy to use.

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR CAROL-A NESFIELD

Feefo-verifisert

GBR

11 months ago

Hva MR CAROL-A NESFIELD sa om The Insurance Emporium:

Brilliant service

Brilliant service, very easy and lovely friendly person dealing with us

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

MR MICHAEL COOK

Feefo-verifisert

11 months ago

Hva MR MICHAEL COOK sa om The Insurance Emporium:

I thought it was excellent the two people that I spoke to were very helpful and good to me thank you very much

Simon

The Insurance Emporium

11 months ago

Good afternoon, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR KEV MITCHAM

Feefo-verifisert

GBR

11 months ago

Hva MR KEV MITCHAM sa om The Insurance Emporium:

Good customer service an friendly an able to sort my insurance out easily

Simon

The Insurance Emporium

11 months ago

Good afternoon, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

MRS N PECKITT

Feefo-verifisert

GBR

11 months ago

Hva MRS N PECKITT sa om The Insurance Emporium:

I am over 80 years old but you still accepted me as a client. My daughter did the work on this project with me by her side. She asked the right questions that mattered to me and the replies were...

Les mer

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS A EVANS

Feefo-verifisert

GBR

11 months ago

Hva MRS A EVANS sa om The Insurance Emporium:

Great Service

Great service by the insurance company.

Simon

The Insurance Emporium

11 months ago

Good morning, Thank you for taking the time to leave a review, we are pleased to be of service Kind regards, Simon, The Insurance Emporium

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