Service was excellent but believe that the initial set of glasses we received had already been opened and one was broken. They should have been checked prior to dispatch.
The service was incredible, very fast and effecient. The tumblers were expertly wrapped and delivered in perfect condition so there is no fear of breakage with this company.
I tried to pay for the glasswear but I couldn't get through to pay. I went on another website and ordered it from there. Imagine my surprise when your glasswear turned up. Now I have two. And I...
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The Ideal Glass
The Ideal Glass
12 years ago
Thank you for your feedback. Sorry to hear you had a problem with our site. However the payment & order had come through to us and we were unaware of any issue with your transaction which is why we sent the goods to you.
We do strive to make our site as user friendly as possible so thank you for making us aware of this problem, our IT people are now looking into it!
We will therefore refund your money and you can keep the Jug, as a gesture of goodwill. If you prefer please email us and we can arrange collection.
Kind Regards
Ali Freeman
Director
www.theidealglass.co.uk
The Ideal Glass is a small family-run business selling a huge range of crystal glassware, wine accessories & decanters. We aim to provide the finest crystal glassware at competitive prices and we strive to give a personal service to every customer.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Ideal Glass is a small family-run business selling a huge range of crystal glassware, wine accessories & decanters. We aim to provide the finest crystal glassware at competitive prices and we strive to give a personal service to every customer.
