The chair was more diffcuilt to take apart and put in the bag I will need some one able body with me at all times when I use the chair apart from that it was comfortable to sit in when being used
Delivery guys insisted delivery only ??? I insisted my deal included assembly, they eventually,grudgingly assembled the chair, minimal instructions & drove off
To top it all the chair wasn’t anywhere...
Les mer
Natalie
Fenetic Wellbeing
3 years ago
Good afternoon,
I have tried to contact you today to discuss this with you.
I am sorry to hear that your experience with our couriers was unsatisfactory. I've passed your feedback along to the courier responsible for your delivery and will follow up with them to ensure that these issues are prevented in the future.
We would like the opportunity to resolve the situation and help make it right for you. Please contact us on 0800 567 7618 or email us at sales@feneticwellbeing.co.uk so we can find a solution with you.
Kind regards,
Stephanie
Pålitelig kunde
3 years ago
I found the chair unsuitable for my needs but the customer service lady Stephanie was very helpful and arranged for the chair to be collected and I received a full refund. 5 star review for Stephanie.
Produktanmeldelser
Kjøpsdato: 21/04/2023
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Telesales people were excellent.
Well informed with answers to my questions.
Quick delivery time with efficient delivery people able to assemble the chair without any fuss!
Brilliant service and one...
Les mer
Produktanmeldelser
Kjøpsdato: 18/05/2023
1
Del
BC
Barbara Constance
Feefo-verifisert
3 years ago
Hva Barbara Constance sa om Fenetic Wellbeing:
Friendly, efficient service.
They provide exactly what they offer, when they say.
A quality product.
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.