Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Edinburgh Natural Skincare Company-anmeldelser

SR

Sheila Riddoch

Feefo-verifisert

Aberdeenshire

1 year ago

Hva Sheila Riddoch sa om The Edinburgh Natural Skincare Company:

No issues at all with my order.

Produktanmeldelser

Kjøpsdato: 16/07/2025

0

Pålitelig kunde

Feefo-verifisert

1 year ago

Serum Bundle

Nothing wrong with the service, if a tad slow, it's the product I question.

Produktanmeldelser

Kjøpsdato: 20/07/2025

0

JP

Jean Powell

Feefo-verifisert

Nantwich, Cheshire

1 year ago

Hva Jean Powell sa om The Edinburgh Natural Skincare Company:

PERFECT SERVICE

Very easy to order products online. Delivery within a few days. Always securely wrapped. Never had a problem and have been ordering for a number of years.

Produktanmeldelser

Kjøpsdato: 20/07/2025

0

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent

Produktanmeldelser

Kjøpsdato: 20/07/2025

0

CT

Cynthia Tipper

Feefo-verifisert

Lichfield

1 year ago

Hva Cynthia Tipper sa om The Edinburgh Natural Skincare Company:

Makes my old skin feel softer

Order on line, great for free postage over £50

Produktanmeldelser

Kjøpsdato: 19/07/2025

0

ML

Martina Lorayes

Feefo-verifisert

1 year ago

Produktanmeldelser

Kjøpsdato: 19/07/2025

0

Pålitelig kunde

Feefo-verifisert

1 year ago

Happy

Very easy

Produktanmeldelser

Kjøpsdato: 19/07/2025

0

MK

Maureen Keelan

Feefo-verifisert

Dundee

1 year ago

Hva Maureen Keelan sa om The Edinburgh Natural Skincare Company:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Produktanmeldelser

Kjøpsdato: 18/07/2025

0

DR

Dana Rostowfske

Feefo-verifisert

West Bend, WI

1 year ago

Hva Dana Rostowfske sa om The Edinburgh Natural Skincare Company:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Produktanmeldelser

Kjøpsdato: 10/07/2025

0

JS

Jennifer Simpson

Feefo-verifisert

Arbroath

1 year ago

Hva Jennifer Simpson sa om The Edinburgh Natural Skincare Company:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

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Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Produktanmeldelser

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Kjøpsdato: 14/07/2025

0

The Edinburgh Natural Skincare Company-anmeldelser

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin E - 20Ml Travel SizeFlere anmeldelser av dette produktetVis produktnettstedetReally like the feel of this on my face. Love the smell. Like that it’s in a jar. Very good price.

Symmetry Anti Ageing Face SerumFlere anmeldelser av dette produktetVis produktnettstedetThis face serum is my absolute favourite. It certainly works for me as my skin is very dry. It spreads well on damp skin and soaks in without a greasy residue. The fragrance is delicate and...Les mer

Eternal Anti Ageing Super Serum And Face Cream Bundle. With Black Lilac Seed Oil And Vitamin EFlere anmeldelser av dette produktetVis produktnettstedetExcellent skincare. Well done all xxxx

Symmetry Anti-Ageing Face Cream And Face Serum BundleFlere anmeldelser av dette produktetVis produktnettstedetFeels and smells good. Love the serum especially, use it every morning. Good value for money. Just not sure if I could take it on holiday, because of the squeeze top.

Exclusive Hiyori Facial Cleansing BarFlere anmeldelser av dette produktetVis produktnettstedet

Ultra Rich Anti-Ageing Night Cream and Day Cream SetFlere anmeldelser av dette produktetVis produktnettstedet

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousFlere anmeldelser av dette produktetVis produktnettstedetVery happy with this cream. I use it for over a year and is excellent.

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentFlere anmeldelser av dette produktetVis produktnettstedet

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandFlere anmeldelser av dette produktetVis produktnettstedet

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousFlere anmeldelser av dette produktetVis produktnettstedetIt's perfect for normal to dry skin and just makes me feel refreshed!

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?