Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Adventure People-anmeldelser

Viser alle 1,300 anmeldelser

Pålitelig kunde

Feefo-verifisert

6 years ago

First time customer and will definitely be using again

Would definitely and have already recommended excellent packages offered and great customer service

Pålitelig kunde

Feefo-verifisert

6 years ago

Friendly and helpful service, good price

Price was good, service was friendly and helpful.

Anthony Rybicki

Feefo-verifisert

6 years ago

Hva Anthony Rybicki sa om The Adventure People:

Ok service but did not pass on my request to use my preferred middle name as contact name.

Toby

The Adventure People

6 years ago

Hi Anthony, Thanks for your feedback but I'm really sorry to hear about the tour leader not calling you by your preferred name. As you know, we've always called you Anthony in our emails and we have clear notes on our system to always do this. I can confirm that we also passed this onto your tour operator, in this instance Intrepid Travel, and stressed the importance of it. However, it seems they have not passed this note onto your tour leader in Mexico despite our efforts, so I'm very sorry for the frustration this has caused you. Please feel free to contact me directly on toby@theadventurepeople.com if you have any other comments or feedback you'd like to pass on and I'll be happy to discuss it with you. I hope you still enjoyed your adventure. Kind regards, Toby

Pålitelig kunde

Feefo-verifisert

6 years ago

Shona at The Adventure People understood my needs and helped me to pick and book the best trip for me. Nothing I asked was too much for her. I had a great time sailing, one of the best holidays ever....

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Pålitelig kunde

Feefo-verifisert

6 years ago

Super efficient !

Incredible tour. Booking the tour was easy and the customer service was amazing. They answered all the question I had in mind and were very helpful giving suggestions. Without a doubt will book...

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Heather

Feefo-verifisert

London

6 years ago

Hva Heather sa om The Adventure People:

Great personal service, quick responses to emails.

Leo

Feefo-verifisert

Currently in Luang Prabang ( Laos)

6 years ago

Hva Leo sa om The Adventure People:

Friendly, efficient, compliant

Everything

Kelvin

Feefo-verifisert

Crawley

6 years ago

Hva Kelvin sa om The Adventure People:

Costa Rica Traverse; Challenging, fun & a real sense of adventure !

Communication & updates to information for the trip were all handled very professionally. The friendly approach is also a nice touch. The trip itself was absolutely fantastic, both challenging, fun &...

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John

Feefo-verifisert

6 years ago

Hva John sa om The Adventure People:

Excellent service - Fantastic holiday

Excellent Service from start to finish, kept updated from the moment I agreed to go ahead with the holiday and start the booking process. Great advice and regular emails.

Louise

Feefo-verifisert

6 years ago

Hva Louise sa om The Adventure People:

Excellent, well-organised and professional company. The service we received was superb- every step of the way. This is the second time I have used the Adventure People and I will definitely be using...

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