Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Stutterheim US-anmeldelser

https://stutterheim.com/usa

Stutterheim creates beautiful yet functional rainwear in the highest quality.

Service

vurderinger det siste året

Viser alle 407 anmeldelser

Pålitelig kunde

7 years ago

Order delay + lack of communication

I completed my purchase 7 days ago, and received notification that I could expect my order to ship within 1-4 business days. I have not received any further notification that the order has shipped,...

Les mer

Guillaume

Stutterheim US

7 years ago

Hi, Thanks for taking the time to leave feedback, it really does help us to improve our service. Glad we could resolve things in the end. Best regards, Guillaume

Pålitelig kunde

7 years ago

Got it here quickly. Giving as a gift.

Yes, I would buy again!

Valued Customer

7 years ago

Hva Valued Customer sa om Stutterheim US:

Stefan was responsive immediately as I wasn’t sure coat was in stock

Originally coat was not in stock despite the website saying it was. so I emailed and Stefan responded immediately and said it was so I processed order.

Pålitelig kunde

7 years ago

Great raincoat, fast delivery

So easy to order. Great choice. I loved the discount I received. Thank you. I had delayed ordering so I was offered a discount. I love my new raincoat!

Pålitelig kunde

7 years ago

Fabulous customer service!!Quick response to emails! Helpful and Efficient!!

Pålitelig kunde

7 years ago

Highly recommend this company for the excellent craftsmanship of the products and the professionalism, efficiency, and helpfulness of the customer service department!

Pålitelig kunde

7 years ago

timely courteous service. Product of high quality and great fit. Very happy to have found this resource .

Valued Customer

7 years ago

Hva Valued Customer sa om Stutterheim US:

Massive delay in shipping (roughly 2 weeks from ship date in order to when it actually shipped) and had to alert of wrong address.

Guillaume

Stutterheim US

7 years ago

Hi Rossa,

Thanks for taking the time to leave feedback. I hope once you've tried the coats on you love them! Regarding the address issue, the details were imported directly from your order form, we don't manually input them so this was partially the reason for the delay, but glad we could resolve it for you in the end.

Best regards,

Stutterheim support

Valued Customer

Seattle

7 years ago

Hva Valued Customer sa om Stutterheim US:

Stuff I ordered never came

Super disappointed. Placed order... Got no correspondence. Had to get in touch after 2 weeks and then was told the size I had ordered was sold out... But the way while I am here, please can you make...

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Guillaume

Stutterheim US

7 years ago

Hi Kester,

Thanks for taking the time to leave feedback for us. We're sorry about your order not being fulfilled, it was an error in our system which we've now rectified. My apologies for the inconvenience.

Best regards,

Stutterheim Support

Valued Customer

7 years ago

Hva Valued Customer sa om Stutterheim US:

The service was great - the return was fast and easy, and was processed quickly.

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