Poor customer service. Slow response, had to follow up several times. Couldn’t even provide a free tray after having several issues with my products.
Support
Stuck On You | AU
2 years ago
We can only apologise for the less than speedy response during our busiest time of year. It seems that our team sent out a new tray that arrived on February 3rd however. If you didn't receive this product, please reach out to us or to Australia Post so we can investigate this delivery for you.
Kind regards,
Stuck On You.
Unfortunately only down fall is my now kinder boy is saying things are soggy so the juice from the fruit is mixing everywhere in the lunch box 😔
Support
Stuck On You | AU
2 years ago
We are so sorry to hear this. This sounds like an issue with the silicon seal.
If you could send through some photos to our customer service team at info@stuckonyou.biz so they can assess, it would be much appreciated.
Kind regards,
Stuck On You
I was really impressed with the reviews but unfortunately after 1 wash the labels are coming off. I tried again using more pressure and on for longer and leaving a week before wear and wash, but same...
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Support
Stuck On You | AU
2 years ago
We are terribly sorry to hear this. One of our customer service representatives will be in touch with you to assist further.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
