Unfortunately, if you just want to renew your policy and have no change to injuries, or medication over the last 2 years, you still have to phone up the help line to speak to a representative. This...
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Alison
SportsCover Direct
10 years ago
We are sorry to hear that you had issues when trying to renew your policy. Our records indicate that you were trying to get a new quote for another year rather than having clicked on "renew policy". The latter option would have carried forward any previously agreed medical terms assuming that there were no changes, whereas under the new quote option we would ask you to provide us with details again because we might want to apply different terms if you were planning to do sports not previously covered for example. I am glad to hear that the member of our sales team renewed the policy quickly and efficiently for you, carrying forward your medical endorsement from last year.
We are pleased to read that you found SportsCover Direct's service was quick and easy to use with no hassle when purchasing your sports insurance. Thank you for taking the time to feed back to us.
Kjøpsdato: 09/06/2016
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Pålitelig kunde
10 years ago
It was straight-forward to purchase the insurance online.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to see that you found it straight forward to purchase your insurance online with SportsCover Direct.
Thank you for your feed back. It is great to hear that you found SportsCover Direct easy to use with great cover for your activities.
Kjøpsdato: 09/06/2016
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TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om SportsCover Direct:
simple and easy to renew on the site
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are pleased to hear that you found it simple and easy to renew your insurance with SportsCover Direct on our website.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Kjøpsdato: 12/06/2016
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om SportsCover Direct:
Easy to use and quick
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found SportsCover Direct was easy to use and quick to purchase your sports insurance.
A really practice and easily understandable menu system to cover the sports I needed. I have asked my children to take out the insurance too.
Steph
SportsCover Direct
10 years ago
It is great to hear that you found SportsCover Direct's website easily understandable to select the sports you want cover for. Thank you for taking the time to feed back to us.
User friendly website, easy to try various options without having to reload pages all the time or going back, good information about what is covered for different sport categories.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found SportsCover Direct's website user friendly and easy to look at your different options on one page with good information on what is covered for the different sport categories.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.