Thoughts on the Service
The service was fantastic—friendly, welcoming, and efficient. Everything was well-organised, and the team made the process feel easy and stress-free. I really appreciated the...
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CX
SPCA Pet Insurance
4 months ago
Hi there,
It is an absolute pleasure to hear of the fantastic service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Cheapest pet insurance I've found! Easy to apply fast approval and most of all payment options for all income types, recommend this to everyone looking for affordable pet insurance without any...
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CX
SPCA Pet Insurance
4 months ago
Hi Renee,
We are happy to hear of the great service that you received when speaking with our team member and that you have found insurance suitable for your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Produktanmeldelser
Kjøpsdato: 03/01/2026
0
Del
Pålitelig kunde
Feefo-verifisert
4 months ago
last answer
CX
SPCA Pet Insurance
4 months ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Emily,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Produktanmeldelser
Kjøpsdato: 30/12/2025
0
Del
Pålitelig kunde
Feefo-verifisert
4 months ago
Very quick and easy
CX
SPCA Pet Insurance
4 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the...
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CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team to review further, and I will ensure your policy documents are resent to you.
Kind regards,
Alisa
Pålitelig kunde
5 months ago
I need to change from 2 to 1 star now. Your staff said correction would be made on mon 15th but I just received the revised policy now which is Thu 18…
The next payment schedule is still incorrect. What is going on?
CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for your follow up and letting me know. I have escalated your message on to one of our Senior team members to look into this matter in more depth and be in touch with you to assist.
Kind regards,
Alisa
CX
SPCA Pet Insurance
4 months ago
Hi there,
I understand that one of our team members has sent you an email reagrding your concerns.
Please reach out to our team if you require any further assistance.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team to review further, and I will ensure your policy documents are resent to you.
Kind regards,
Alisa
Easy to deal with, simple process to make a claim. I have never had an issue
Produktanmeldelser
CX
SPCA Pet Insurance
5 months ago
Hi Summer,
We are always so pleased to hear that we have been able to continue to assist our pet parents with their insurance needs and that your claim experiences have been made easy.
Thank you for taking the time out of your day to share your review with us, we really appreciate it.
Kind regards,
Alisa
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets...
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CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for taking the time to share your review with us. We are pleased to hear that we have been able to continue to assist you and your fur baby with your insurance needs over the years.
We appreciate the feedback that you have shared and will pass this on to our team. Please don't hesitate to reach out to our friendly team if you would like to discuss your policy further.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for letting us know, we have passed along your feedback to our team.
Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.