It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental.
Also you don't actually get a quote even tho that's what you're...
Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of your dissatisfaction. We have passed your feedback onto the relevant team to review in more detail.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, we have passed your feedback to the relevant team to review. Please do not hesitate to reach out if you have any queries.
Kind regards,
Scott
The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone...
Costumer service was amazing alone told me everything I need to no and moore thank u
Kjøpsdato: 17/01/2022
0
Del
RF
Rene Ford
Feefo-verifisert
4 years ago
Hva Rene Ford sa om SPCA Pet Insurance:
Although it was dissapointing that I could not complete set up via your website, the lady who helped me over the phone was amazing.
CX
SPCA Pet Insurance
4 years ago
Hi Rene,
Thank you for sharing your review with us, we are sorry to hear of any inconvenience caused. It is a pleasure to hear that you have enjoyed our service and that you have found a policy that is right for you. We appreciate you sharing your feedback with us, we have passed it on to the relevant team to review.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
4 years ago
Hi Rene,
As previously mentioned, thank you for your feedback. If you have any queries regarding your policy, please do not hesitate to reach out.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.