i made an enquiry for the product i was interested in purchasing and didn't recieve a reply and had to take the gamble to buy the item and hope it was as expected.
i felt the delivery charge was too...
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Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback. We did not see any email from you RE: this product, unfortunately - it must have been lost in the spam folder. You can always email us to sales@sparksdirect.co.uk and we will do our best to reply within 24h.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.
Ordered some spotlights, cheapest I could find for fireproof and waterproof ones. Items arrived promptly and we're perfectly packaged.
Website could do with a makeover though.
Produktanmeldelser
Kjøpsdato: 01/06/2018
0
Del
Pålitelig kunde
8 years ago
Delivery was quicker than estimated and product was at a good competitive price.
The service was OK, but the internal seal on the base plate was damaged on 4 of the 6 units purchased. This is not Sparks fault but the manufacturer of the item during assembly.
Online Sales
sparksdirect
8 years ago
Hi there, thank you for your feedback on this; as you can appreciate, we do not "open and check" or tamper with these items; we merely sell them. We will notify the manufacturer concerning this situation.
Kjøpsdato: 25/05/2018
0
Del
TC
Trusted Customer
8 years ago
Hva Trusted Customer sa om sparksdirect:
Items were sent straight out,were well packed and reasonably priced. No problems
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
However, we are happy that the item you purchased is the item you need. As you have noticed, we are doing our best to make sure even such small items get to the delivery address with no problem (they are well packed). As for the delivery charge, it is a standard charge for next-day delivery; however, if the order is over £100 + VAT, this charge is waived. We hope this helps.