Service good but quality of item poor .. night as 50th present but unable to return due to being personalised .. inferior quality item and engraving for the cost of the bracelet .. this bracelet is...
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Ghazal Ghahri-Saremi
soremijewelleryuk
5 years ago
I'm very sorry to hear that you are unhappy with your bracelet, I was unaware you were unhappy until we received this. Your bracelet was made and sent out the day after you ordered. The nugget bracelet adheres exactly to the images and description provided on the website. The nugget, made from melted down silver which is hammered and rolled flat, bares all the nuances of metal that has been formed in this manner. An organic and textured surface, it is solidly chunky and has an initial hand stamped on. These nuances and imperfections lie at the very core of this collection, something highlighted in the descriptions. We do strive to ensure that our images and descriptions are absolutely accurate reflections on what leaves our workshop. Without knowing what aspect of the bracelet specifically has fallen short of your expectations is very difficult to respond in more detail. I am of course sorry you are not 100% happy, this is something I take very seriously, but I do hope that the recipient loves it.
Ghazal Ghahri-Saremi
soremijewelleryuk
5 years ago
I'm very sorry to hear that you are unhappy with your bracelet, I was unaware you were unhappy until we received this. Your bracelet was made and sent out the day after you ordered. The nugget bracelet adheres exactly to the images and description provided on the website. The nugget, made from melted down silver which is hammered and rolled flat, bares all the nuances of metal that has been formed in this manner. An organic and textured surface, it is solidly chunky and has an initial hand stamped on. These nuances and imperfections lie at the very core of this collection, something highlighted in the descriptions. We do strive to ensure that our images and descriptions are absolutely accurate reflections on what leaves our workshop. Without knowing what aspect of the bracelet specifically has fallen short of your expectations is very difficult to respond in more detail. I am of course sorry you are not 100% happy, this is something I take very seriously, but I do hope that the recipient loves it.
Pålitelig kunde
5 years ago
There was no point contacting you as it was personalised and stated refunds not available however this is by no means a chunky bracelet and the engraving of the initial on it is not on my opinion .. a nuance or an imperfection .. it is poor quality .. you say you don’t know what aspect of the bracelet has fallen short of my expectations.. the quality of it has fallen short and the cost for the weight of the bracelet .. 3 other people all said the same on seeing it so it is not just my opinion
Kjøpsdato: 27/10/2020
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Nazila Ejraee
Feefo-verifisert
5 years ago
Hva Nazila Ejraee sa om soremijewelleryuk:
Very pleasant and friendly, and quick with placing the order.
The website was very easy to navigate and therefore choose the product. Communication post purchase has been spot on, I was never in any doubt that my product would get to me in time (gift)...... and...
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Kjøpsdato: 16/09/2020
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Jenny Elstub
Feefo-verifisert
5 years ago
Hva Jenny Elstub sa om soremijewelleryuk:
Beautiful jewellery and very quick from order to delivery.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
