Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smol-anmeldelser

Viser alle 33,664 anmeldelser

Pålitelig kunde

Feefo-verifisert

7 months ago

Works well

On the rare occasions when I have asked for support or clarification, it has been provided from efficient and friendy individuals.

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for sharing such a wonderful experience and for your phenomenal support. We are so pleased to hear that our team has been able to provide efficient and friendly help whenever you've needed it. It makes us so happy to know that both our products and our people are a great fit for you!

jacky

Feefo-verifisert

GBR

7 months ago

Hva jacky sa om smol:

Would definitely recommend

Excellent.

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol and that we’ve earned your recommendation. It makes us so happy to know that everything is working so excellently for you!

Linda

Feefo-verifisert

7 months ago

Hva Linda sa om smol:

Love Smol

Love being able to try new products and the subscription scheme works really well.

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how much you love your smol. It makes us so happy to know that the subscription scheme works really well for you and that you're enjoying the chance to try out new products!

Verified Customer

Feefo-verifisert

GBR

7 months ago

Hva Verified Customer sa om smol:

Happy to Highly Recommend Smol and Their Products

Always responsive, occasional delays but very good to deal with.

Kathryn Burkey

smol

7 months ago

We are so pleased to hear that you find our team responsive and good to deal with. While we always aim for perfection, we really appreciate your patience on those rare occasions when there’s a little delay—it means the world to us that you still feel well-supported!

Laura

Feefo-verifisert

7 months ago

Hva Laura sa om smol:

I love smol, great products, eco friendly, great customer service.

Kathryn Burkey

smol

7 months ago

We are over the moon to hear how much you love your smol. Your wonderful choices are making a huge difference to our planet and its future, and it makes us so happy to know that our products and customer service have been such a great fit for you.

William

Feefo-verifisert

GBR

7 months ago

Hva William sa om smol:

No hassle ordering system

Everything there when required. Getting prior notice giving you a chance to alter subscription a bonus.

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and support. We are so thrilled to read how impressed you are with our no hassle system and that having everything arrive exactly when required has been such a great fit for your home. It makes us so happy to know that those prior notices are a helpful bonus for you to manage your subscription easily!

Becky

Feefo-verifisert

GBR

7 months ago

Hva Becky sa om smol:

Excellent overall service

Whilst several of Smols products are excellent. Some are not. I also had an issue with DPD but smol are switching and the issue was resolved really well. I like their ethos

Kathryn Burkey

smol

7 months ago

We are so pleased to hear that you find our overall service excellent and that you're a fan of the smol ethos! We also really appreciate your honesty regarding our product range—we know that what’s "excellent" for one home might not be the perfect fit for another, and we're always looking for ways to improve. It’s also great to hear that we were able to resolve that DPD hiccup for you! We’re always working hard to find the best delivery partners to make sure your goodies arrive safely and on time.

Sue

Feefo-verifisert

GBR

7 months ago

Hva Sue sa om smol:

Very efficient, prompt service - speedy delivery - appropriate packaging - all good!

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and support. We are so thrilled to read how impressed you are with our speedy delivery and that our appropriate packaging has been such a great fit for your home. It makes us so happy to know that everything is working so efficiently for you!

Linda

Feefo-verifisert

GBR

7 months ago

Hva Linda sa om smol:

Always a great service

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with our service and that it has been such a great fit for you and your home. It makes us so happy to know that everything is working so efficiently for you!

Pålitelig kunde

Feefo-verifisert

7 months ago

Good

Kathryn Burkey

smol

7 months ago

We are so pleased to hear that your experience with smol has been good so far! While we love hitting the good mark, we are always looking for ways to improve. We’re constantly working hard to make our products and service even better for you and the planet.

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