This is brilliant. Thank you for your amazing feedback.
We are so thrilled to read how impressed you are with your smol. It is great to hear that you are finding our reorder service so helpful. Thank you for your wonderful support!
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Del
AL
Alison
Feefo-verifisert
GBR
6 months ago
Hva Alison sa om smol:
Good service from smol
Smol is reliable with deliveries and I love their products
Kathryn Burkey
smol
6 months ago
Thank you for your feedback.
We are so thrilled to read how impressed you are with your smol. It is great to hear that our deliveries have been so reliable for you. Thank you for your wonderful support!
0
Del
EL
Elizabeth
Feefo-verifisert
GBR
6 months ago
Hva Elizabeth sa om smol:
Good handy to know when next order due and easy to change it
Kathryn Burkey
smol
6 months ago
This is brilliant. Thank you for your amazing feedback.
We are so happy to hear you are impressed with your smol. It is great news to hear that you find it so easy to manage your orders.
Thank you for your wonderful support!
0
Del
SA
Sara
Feefo-verifisert
GBR
6 months ago
Hva Sara sa om smol:
Very happy customer
The service is very good, I receive the email of the next delivery. If I do not need this, itâs easy to change to another date.
Kathryn Burkey
smol
6 months ago
This is brilliant. Thank you for your amazing feedback.
We are so thrilled to read how impressed you are with your smol. It is great to hear that you are finding it so easy to manage your delivery dates. Your wonderful choices are making a huge difference to our planet and its future.
0
Del
KA
Karen
Feefo-verifisert
6 months ago
Hva Karen sa om smol:
Brilliant
Kathryn Burkey
smol
6 months ago
Thank you for your amazing feedback.
Thank you for your wonderful support!
0
Del
VC
Verified Customer
Feefo-verifisert
GBR
6 months ago
Hva Verified Customer sa om smol:
Awesome!
Always excellent service and delivered on time with no issues
Kathryn Burkey
smol
6 months ago
This is brilliant! Thank you for your amazing feedback.
We are so thrilled to read how impressed you are with your smol. Thank you for your wonderful support!
0
Del
RE
Rebeca
Feefo-verifisert
GBR
6 months ago
Hva Rebeca sa om smol:
If you change the way deliveries work & cost, also change the system to buy
Just a week ago it would have been 5 stars. The new delivery charge, and the fact that you can't just buy the products when you need them and you need to be suscribed to them, means you need to be...
Les mer
Lynsay
smol
6 months ago
Thank you for taking the time to share your feedback, and for being a loyal customer for the last few years, we genuinely appreciate the support youâve given us over that time.
The upcoming change to our delivery service was not a decision we took lightly, but as a business that has grown in product range we now have many customers who buy multiple products from us, receiving multiple different deliveries. One of the most common sources of feedback we receive is the frustration of being able to track orders and reliability of delivery timings.
We explored lots of different options. We decided that one simple unified system for all orders is the fairest way to ensure that all customers benefit from a better delivery service. We fully appreciate that this is a change, and that any additional cost is a hard ask of customers. We do want to make it as easy as possible for every customer to enjoy this better service and minimise any fees. Grouping existing orders together is our way of doing this, hopefully relevant even for customers just buying one product from smol, and allowing us to keep a price that matches the supermarket brands.
Please don't hesitate to contact our customer service team who will be able to look at your account to see what would work best for you.
0
Del
MA
Maggie
Feefo-verifisert
GBR
6 months ago
Hva Maggie sa om smol:
Smol but mighty!
Prompt service and deliveries.
Goes easily through the letterbox so no waiting in.
Very little storage required and packaging fully recyclable.
Product works very well with nice fresh smell.
Kathryn Burkey
smol
6 months ago
This makes us so happy! Thank you for your amazing feedback and for sharing your amazing smol experience.
We are over the moon to hear that smol has been a great fit for you and your home! It is brilliant to hear that you are enjoying the fresh scent and finding the letterbox-friendly packaging so convenient. Your wonderful choices are making a huge difference to our planet and its future.
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Del
MA
Matt
Feefo-verifisert
GBR
6 months ago
Hva Matt sa om smol:
Great products, helpful emails, and easy to manage deliveries and cadence so we always have the right amount in. Love Smol!
Kathryn Burkey
smol
6 months ago
We loved reading your wonderful review! We are over the moon to hear that smol has been such a great fit for you and your home and that you are finding it so easy to manage your deliveries.
Thank you so much for your amazing feedback and support. Your wonderful choices are making a huge difference to our planet and its future!
0
Del
RO
Rosemary
Feefo-verifisert
6 months ago
Hva Rosemary sa om smol:
Love smol. All good.
Excellent service. Wonderful products.
But difficult to open the packagesâŠ
Kathryn Burkey
smol
6 months ago
We are over the moon to hear that smol has been a great fit for you and your home! Thank you for your wonderful review and support.
We welcome feedback always, and we totally understand the frustration with the packaging. We are restricted by the laws in place to protect children, so we are unable to provide different packaging for individuals without children.
However, we do have a few tips to aid a smoother glide of the drawer:
Use a flat surface with a wall to the left side.
Push your pack against the wall, follow the instructions to remove all tabs, and then push the other tabs in.
Tilt your box upwards as you slide the drawer out.
If ripping or cutting your packs with scissors and decanting into a container is the best option for you, we totally support you!
The most effective concentrated laundry and dishwash capsules ever.
smol enough to post through your letterbox đź, and up to half the price of the leading brands.
smol capsules and tablets contain fewer chemicals, are cruelty and animal free đ°, fragranced using ethically sourced essential oils, and packaging made from recycled and fully recyclable materials â»ïž
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
The most effective concentrated laundry and dishwash capsules ever.
smol enough to post through your letterbox đź, and up to half the price of the leading brands.
smol capsules and tablets contain fewer chemicals, are cruelty and animal free đ°, fragranced using ethically sourced essential oils, and packaging made from recycled and fully recyclable materials â»ïž