Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smei-anmeldelser

Viser alle 2,568 anmeldelser

Ruth

Feefo-verifisert

3 years ago

Hva Ruth sa om smei:

Jean Smales of SMEI is just the best! Efficient, and thorough.

Jean Smales of SMEI is just the best, efficient and thorough. And the premium was reduced this year. What a star!

Kjøpsdato: 02/12/2022

Andrula

Feefo-verifisert

3 years ago

Hva Andrula sa om smei:

Great service

Kjøpsdato: 04/12/2022

Pålitelig kunde

Feefo-verifisert

3 years ago

Service not so good as it was when I first started with you. I’ve been a customer for eleven years but last couple of years I’ve had to contact you to sort my insurance. I’ve been constantly calling...

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Lauren Charlesworth

smei

3 years ago

Thank you for your response, we apologise that the renewal process was not up to standard this is certainly not how we want our customers to feel. I have raised this matter internally and arranged for someone to contact you to discuss this in more detail to prevent this from happening again in the future. Should you have any further queries in the meantime, please do not hesitate to get in touch on 0330 818 7661. Kind Regards, Lauren Charlesworth SME Insurance Services

Pålitelig kunde

3 years ago

Still waiting for someone to contact me that was 4 weeks ago !!

Lauren Charlesworth

smei

3 years ago

Thank you for notifying me of this, I understand the Executive has tried to contact you by phone today but was unsuccessful and has sent you an email instead. Kind Regards, Lauren Charlesworth SME Insurance Services

Pålitelig kunde

3 years ago

Not received an email.

Lauren Charlesworth

smei

3 years ago

Thank you for your response, I can see the email was sent to you on 28/11 and is attached to the file, I have forwarded this from my email address this time for your reference. Kind Regards, Lauren Charlesworth SME Insurance Services

Kjøpsdato: 01/11/2022

Christine

Feefo-verifisert

3 years ago

Hva Christine sa om smei:

got me sorted straight away vey polite and helpful

Kjøpsdato: 21/11/2022

Allison

Feefo-verifisert

3 years ago

Hva Allison sa om smei:

Great

Always find best price good communication

Kjøpsdato: 20/11/2022

Pauline

Feefo-verifisert

3 years ago

Hva Pauline sa om smei:

Normally the SME service is good and helpful however this years insurance took quite a few phone calls and not always replied when said and I had to ask a few times if the adjustment to policy was...

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Lauren Charlesworth

smei

3 years ago

Thank you for your feedback, I apologise your query was not picked up promptly, I have raised this matter internally to prevent this from happening again in the future. Should you have any further queries, or wish to discuss this in more detail, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Kjøpsdato: 16/11/2022

Susan

Feefo-verifisert

3 years ago

Hva Susan sa om smei:

Always helpful

Good service and very helpful

Kjøpsdato: 21/11/2022

Pålitelig kunde

Feefo-verifisert

3 years ago

Happy service

Very good, thanks

Kjøpsdato: 16/11/2022

Pålitelig kunde

Feefo-verifisert

3 years ago

The service was very good

Kjøpsdato: 16/11/2022

Gundula

Feefo-verifisert

3 years ago

Hva Gundula sa om smei:

Right insurance

Smei found the right insurance for me.

Kjøpsdato: 16/11/2022

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