Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smei-anmeldelser

Viser alle 2,567 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

Heaney lee It’s so good every question I asked him cause he answered back and rang back in which I was really glad thank you

Kjøpsdato: 17/10/2023

Pålitelig kunde

Feefo-verifisert

2 years ago

Great service

Great service. Explain what I need and why as I was a little unsure of what I actually needed for my business. Would definitely use again and recommend to anyone.

Kjøpsdato: 04/10/2023

Daniel

Feefo-verifisert

2 years ago

Hva Daniel sa om smei:

First class service, very professional Was spoken to by “Kirstie” excellent st her job. Thank you.

Kjøpsdato: 09/10/2023

Palak

Feefo-verifisert

2 years ago

Hva Palak sa om smei:

Regretting for signing up with them

I am shocked its been 6 days i have sent all the requested documents for claim but no answer. Everyday i call and they say she is not in today but will be in tomorrow. Next day the same.

Lauren Charlesworth

smei

2 years ago

Thank you for your response, I can see your claim was registered and an acknowledgment was emailed to you the next day, since then the Claims Handler you were dealing with has been on annual leave however their emails were checked and they could not see any email correspondence from yourself. Another Handler picked up the claim in their absence and spoke to the insurers who confirmed they emailed you one day after the receipt of the claim and that they will contact you directly to discuss further. I will also chase this up for you today. Should you have any further queries in the meantime, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance Services

Kjøpsdato: 15/09/2023

Sylvia

Feefo-verifisert

2 years ago

Hva Sylvia sa om smei:

Helpful with regard's to our requirements

The agent tried other courses with regards to finding a better deal but unfortunately we decide on the one that included all our needs

Kjøpsdato: 29/09/2023

Ian

Feefo-verifisert

Beccles

2 years ago

Hva Ian sa om smei:

Helpful and efficient

Really efficient service, friendly to deal with, they get to know your business so this makes renewing easier , Thank you Andrew

Lauren Charlesworth

smei

2 years ago

Thank you for your positive feedback, I will ensure this gets passed on. Should you have any queries, please do not heistate to get in touch on 0330 818 7663. Kind Regards, Lauren Charlesworth SME Insurance

Kjøpsdato: 01/10/2023

Cheryl

Feefo-verifisert

2 years ago

Hva Cheryl sa om smei:

Continued excellent customer support and attention.

Good communication with customers excellent support and feed back. Always called when the said the would. Excellent customer care.

Kjøpsdato: 15/09/2023

James

Feefo-verifisert

3 years ago

Hva James sa om smei:

Very helpful and all done easily.

It was great service, very helpful and easily sorted.

Kjøpsdato: 25/08/2023

Dawn

Feefo-verifisert

3 years ago

Hva Dawn sa om smei:

Fast response

I have used SMEI for a number of years now and have been highly satisfied. Always get a quick response when emailing or calling.

Kjøpsdato: 15/09/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

Excellent advice and service helpful

Kjøpsdato: 06/09/2023

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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