Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smei-anmeldelser

Viser alle 2,566 anmeldelser

Pålitelig kunde

12 years ago

I was getting very annoyed at the number of calls I was receiving from one person,…

I was getting very annoyed at the number of calls I was receiving from one person, I told the lady that I was away on holiday until a certain day, yet I was being bombarded with calls, I was tempted...

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SME Insurance Services

smei

12 years ago

We are concerned to hear that you had received so many calls from one of our sales executive, we are certainly not in the habit of putting prospective clients under any pressure. We are pleased that you have decided to stay with SME and I can assure you that we will be looking into this matter further and will address any training issues that may arise from this. Please do not hesitate to contact our customer services team on 0844 855 4602 should you have any queries relating to your insurance in the future. Lisa Boyes Customer Services Manager

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

Can you email me my policy please

SME Insurance Services

smei

12 years ago

It looks like you elected to obtain your policy documents via the on line portal again this year, I have just sent you another email link for this. Should you have any further queries please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

First class service from geoff as usual

SME Insurance Services

smei

12 years ago

Thank you for your feedback, I will be sure to forward these comments on to Geoff and his manager. Lisa Boyes Customer Services Manager

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

Very professional

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

good follow up and prices competetive

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

Good service, competetive price. Can't say any more.

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

Helpful and professional staff.

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

Great people to deal with.

Kjøpsdato: 26/08/2014

Pålitelig kunde

12 years ago

I found the team very professional and helpful and felt confident to move my insurance to…

I found the team very professional and helpful and felt confident to move my insurance to them .

Kjøpsdato: 03/08/2014

Pålitelig kunde

12 years ago

I have found them to be very useful , helpful and accommodating to my needs.

SME Insurance Services

smei

12 years ago

Thank you for such positive feedback. Lisa Boyes Customer Services Manager

Kjøpsdato: 03/08/2014

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