Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smei-anmeldelser

Viser alle 2,568 anmeldelser

Pålitelig kunde

10 years ago

Very efficient. I changed my insurance company on the 18th June and my cafe was…

Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely...

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Pålitelig kunde

10 years ago

Very good, after only three weeks with them I had to make a claim due to someone else's stupidity. I felt very embarrassed about it but they were extremely helpful and got things moving.

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

Very helpful & obliging.

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

The basic process went extremely well and was excellent. It was let down by an…

The basic process went extremely well and was excellent. It was let down by an expensive quote for finance through Close Brothers. We were transferred to SME from our previous providers who did not...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will be investigating this matter internally to avoid this happening in the future. I apologise for any inconvenience this may have caused Should you wish to contact me directly regarding this or any other insurance matters, please do not hesitate to contact me on 0330 1344 624 Kind Regards Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

The need to express the reasoning would take more words than those you allow

SME Insurance Services

smei

10 years ago

We are concerned regarding this feedback following your recent renewal. I have emailed you directly with my contact details should you wish for us to investigate any issue you may have regarding the service you received SME Insurance Services. Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

very happy with the service I received yet again, punctual phone calls, competent information. I…

very happy with the service I received yet again, punctual phone calls, competent information. I have no negative comments to give. thank you.

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

always easy to deal with .

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

very good service.

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

Always provide good products at a very fair price

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

very competent, polite and courteous rang back exactly when they said they would

Kjøpsdato: 13/06/2016

Pålitelig kunde

10 years ago

Staff very helpful with small issue I had regarding an amendment to my cover.

Kjøpsdato: 13/06/2016

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