Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

smei-anmeldelser

Viser alle 2,568 anmeldelser

Trusted Customer

9 years ago

Hva Trusted Customer sa om smei:

Cost of the cover is driving me to early retirement....exorbitant...... mas...

Cost of the cover is driving me to early retirement....exorbitant...... massive bite of the business income ....

Lisa Boyes

smei

9 years ago

Thank you for your feedback, we are sorry to hear that you are unhappy with this year's cost, we are extremely competitive with both product cover and cost and I can see that there has been a reduction on the price you paid last year. We do however offer a price match guarantee, so should you obtain an alternative quotation on a like for like basis, we will endeavour to match the price.

Should you have any further queries please do not hesitate to contact Customer Services on 0330 134 4602.

Kind Regards

Kjøpsdato: 17/11/2016

Trusted Customer

9 years ago

Hva Trusted Customer sa om smei:

Excellent service by SME Insurance Services

very good price plus very familiar with what I required

Kjøpsdato: 17/11/2016

Pålitelig kunde

9 years ago

Good service by SME Insurance Services

quick and cost effective

Kjøpsdato: 17/11/2016

Pålitelig kunde

9 years ago

Brilliant service!

Saved us £££. Always friendly and helpful

Kjøpsdato: 17/11/2016

Pålitelig kunde

9 years ago

Best price

Good company to deal with, best price available

Kjøpsdato: 17/11/2016

Pålitelig kunde

9 years ago

Helpful and patient agent who has helped to save us money by finding a more…

Helpful and patient agent who has helped to save us money by finding a more appropriate policy. Thank you!

Kjøpsdato: 20/10/2016

Pålitelig kunde

9 years ago

Very pleasant prompt reply.

Kjøpsdato: 03/11/2016

Pålitelig kunde

9 years ago

Paid the ins premium in full that was quoted on the ins schedule, a few…

Paid the ins premium in full that was quoted on the ins schedule, a few weeks later you have sent me a bill for £95 for policy placement fee , this was not made clear to me at the time of renewing my...

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SME Insurance Services

smei

9 years ago

Thank you for your feedback. It is our procedure to disclose all our fee’s at the point of sale and detail these in the welcome letter and terms of business which is sent with the policy pack. Regarding this particular situation, I will investigate this further and contact you directly. Kind Regards Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Kjøpsdato: 03/11/2016

Pålitelig kunde

9 years ago

very helpful staff and very polite, I am happy with the service provided. with excellent value.

Kjøpsdato: 03/11/2016

Pålitelig kunde

9 years ago

Amy was absolutely fabulous in sorting out the issues that we had and obtaining the…

Amy was absolutely fabulous in sorting out the issues that we had and obtaining the cover we required at an acceptable cost. Thank you very much

Kjøpsdato: 03/11/2016

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