Wrong size arrived .otherwise goods as described. Issue was wiyh return. No info as to how to return. tried ringing the 0800 no on enclosed paper work only to be told this was an incorrect no. Have...
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Deirdre Gibson
SlumberSlumber
3 years ago
Thank you for taking the time to provide us with your feedback on your recent experience with
SlumberSlumber.
We are sorry to hear of the issues you experienced with your order and difficulties negotiating
our returns procedure.
As a result, we have stressed the importance of including the correct paperwork with all orders to
our dispatch team, so that the necessary information on our returns policy and procedure are readily
available.
However, we do not offer a free return postage or courier service when a product is unsuitable and
these incurred costs are non-refundable.
We apologise for the issue with our customer service telephone number being incorrect and shall remedy this as soon as possible.
Kjøpsdato: 06/10/2022
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Steve Harris
Feefo-verifisert
3 years ago
Hva Steve Harris sa om SlumberSlumber:
Excellent customer service. Pillow was wrongly described on the website but they very quickly sent me a return postage label and refunded me with in a couple of days.
I have now bought another...
I ordered this pillow for my husband a while ago. He said it was the best pillow ever. So I decided to buy one for myself. And yes it's a great pillow. I love it.
Thank you.
Have bought quite a lot of products from slumber over the years. Heard a lot about weighted blankets and thought I'd give one a try. Takes a bit of getting used to the weight but when you do it's...
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
