Communication and delivery times were good.
Quality wise ok. We had ordered all artic white frames with mirrors on two and white opaque on two. Enough to do a total of three rooms. The initial...
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Mark Flynn
Sliding Wardrobe World™
3 years ago
Dear Mark, thank you for the feedback, we will investigate to see what can be done about the above to improve the situation. Always good to get feedback like this when things are not perfect, so thank you. If you need help in future, please get in touch.
Kjøpsdato: 04/01/2023
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KR
Karen Redgrave
Feefo-verifisert
3 years ago
Hva Karen Redgrave sa om Sliding Wardrobe World™:
Excellent customer service they tried everything to help us get what we needed even though it was not standard to them and the verification process to ensure they was sending the correct sizes was...
Yes I would buy again. Especially as one of our doors was broken on arrival. It was replaced the next week
Kjøpsdato: 24/01/2023
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Pålitelig kunde
Feefo-verifisert
3 years ago
I ordered 4 Wardrobe doors which were delivered on time ,but when I said they needed to be opened to be checked for damage the delivery team told me there was no need to do so as they had been...
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Mark Flynn
Sliding Wardrobe World™
3 years ago
Hi Kevin, very sorry to hear this. Although we encourage customers to check product as quickly as possible, it's not possible to keep the delivery drivers waiting while you check, as they are on a tachograph to ensure they are not working for too many hours, making them unsafe on the road. Product is checked before, shipping, but transit damage does happen. You have 24 hours to check after delivery (mentioned in out Ts and Cs), and we will replace damage 'no questions asked' within this time. For SpacePro products, delivered by HDS, you actually have 72 hours, ie an extra 48 hours, which is mentioned on your delivery note. Please get in touch if you need product again, and we will make a gesture of good will to make up for the scratch.
Queries answered promptly, delivery call received about when delivery was convenient, on day driver rang to advise of eta and was extremely polite and helpful when he arrived. He unpacked (the...
Sliding Wardrobe World™ is your one stop shop for the UK's largest range of specialist sliding wardrobe doors and associated products. Order online and we will deliver to your door.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Sliding Wardrobe World™ is your one stop shop for the UK's largest range of specialist sliding wardrobe doors and associated products. Order online and we will deliver to your door.