I bought the dog bed but was too small for my dog, and I asked for the refund.
I already email them with the question I had asked but till now I didn’t receive any answer yet.
Soon will be the 14...
Les mer
Customer Service Team
sleepypeople.com
1 year ago
Thank you for your review.
We received your email on Friday afternoon, and it is currently in our queue to be addressed in the order it was received. Please note that we are closed over the weekend. I will ensure a response is sent out today.
For any return requests, please rest assured that they will be processed based on the date of your original email, not the date of our response.
Thank you for your patience.
Sleepypeople.com :)
Pålitelig kunde
1 year ago
I have send back the unsused package last week and until now I haven’t heard nothing from your side.
Can you update me with the payment cancellation, please.
The costumer service is very slow to return my emails and information from it.
Pålitelig kunde
1 year ago
Good afternoon
I already sent the return receipt in the morning via email.
Have you seen?
Pålitelig kunde
1 year ago
Good afternoon
You already had the confirmed of the returned item 6 days ago, please, can I ask why I didn’t receive the refund yet?
In two days time I will charge for the second parcel of the order. Can you finalize this transaction for good and stop the payments?
Pålitelig kunde
1 year ago
CCR6PM
That’s the number in my return label that I printed and sent it
Evri have lost it so I have no idea if it’s any good
Customer Service Team
sleepypeople.com
1 year ago
Thank you for your feedback.
I’m sorry to hear that your parcel was lost in transit. After reviewing your order details, I can see that you have now received your replacement order.
I hope you’re satisfied with the service and the quality of the product.
Kind regards
Sleepypeople Customer Services
The ordering process was easy. Was pain free to place and I was easily kept informed with the delivery. The only thing I am not too happy about is the courier (Evri / Hermes) is the worst in the UK...
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.