After initial correspondence, no further updates and weeks later still no follow up
Customer Services
SkyParkSecure
2 days ago
Dear Alan,
We are extremely sorry to hear of your negative experience with the car parking service you used on this occasion.
SkyParkSecure.com are an online only price comparison website and booking agent for car parking services that advertise through us nationally. We do not own or operate the car parks or provide the services onsite.
I can see that you have sent us the details of your complaint, and we have forwarded this to the car park for their comments. As soon as we have a response from them we will contact you with an update.
This review section is in relation to the booking services provided by SkyParkSecure.com rather than the car parking service you used.
If feel you would like to update your review to score to reflect the web booking experience you are welcome to do so by clicking the link within this email amending the review.
We are committed to resolving this for you in line with our customer first policy.
Kind regards,
The SkyParkSecure.com Team
0
Del
Pålitelig kunde
Feefo-verifisert
3 days ago
Anbefaler
Good
Good
0
Del
CW
Christopher Weatherstone
Feefo-verifisert
GBR
3 days ago
Anbefaler
Fornøyd med tjenesten
Hva Christopher Weatherstone sa om SkyParkSecure:
Everything you need from hotels , airport parking ,lounges and fast track
0
Del
Pålitelig kunde
Feefo-verifisert
3 days ago
Anbefales ikke
Average
It wasn't obvious they were a booking agent. Didn't like that.
Customer Services
SkyParkSecure
2 days ago
Dear Customer,
Thank you for taking the time to post a review.
We are sorry if you felt it is not clear that we are an online booking agent and price comparison website.
Our homepage does advise who we are and states 'SkyParkSecure helps you to compare across 300+ UK airport car parks.'.
We thank you for your feedback and we will take this on board.
Kind regards,
The SkyParkSecure.com Team
0
Del
MB
Michael Bell
Feefo-verifisert
GBR
3 days ago
Anbefaler
Hva Michael Bell sa om SkyParkSecure:
Easy enough to organise and the price was relatively competitive….
0
Del
Pålitelig kunde
Feefo-verifisert
3 days ago
Anbefaler
Great service
Very efficient
0
Del
Pålitelig kunde
Feefo-verifisert
3 days ago
Anbefales ikke
Punctuality good, car returned with trim pulled off slightly
It should be made clear that Tudor Rose was taking the car.
AMAG was the company I booked with.
Customer Services
SkyParkSecure
2 days ago
Dear Customer,
Thank you for taking the time to post a review.
The car park AMAG is owned and operated by Tudor Rose. The booking confirmation does advise to keep an eye out for our driver, who will be wearing a red uniform with the distinctive AMAG logo.
We can only apologise on behalf of the car park if the diver was not wearing the AMAG logo and any inconvenience this may have caused.
Kind regards,
The SkyParkSecure.com Team
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.