Excellent service, really friendly staff nothing was too much trouble. Answered all my questions
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Pålitelig kunde
9 years ago
Excellent service by Ski Solutions
Excellent service and offered an early booking discount.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Excellent service.
Amy found the perfect solution to my skiing requirements - in budget, best option airport and flights and a catered chalet. Took all the hassle out of arranging the trip.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Excellent service
Listened to what I wanted. Called back with 3 options, one recommendation.
Booking took a couple of minutes.
Excellent service.
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TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Great service
Always competent have been booking with ski solutions for years
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Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Good service by Ski Solutions
Ami was really helpful sorting my hols needs which were very specific
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Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Proactive sales and quality after care
Got us a good deal and after care has been great.
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Del
Pålitelig kunde
9 years ago
Competitive prices but unhelpful sales team
The agent we spoke to went booking over the phone was quite abrupt. She misheard me when I said I wanted France or Austria and had put the phone down on me before I had a chance to correct her saying...
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Laura
Ski Solutions
9 years ago
Dear Rachael,
Thank you for your feedback, as it is important for us to be aware of what our clients thoughts are for us to continue improving the service we provide. I am sorry to hear that you initially found the Account Manager abrupt - we usually receive excellent feedback for her however we have passed this on for her to look at for the future. I am glad she managed to find and book you a holiday that you were happy with in the end though, and hope that you are currently enjoying yourselves out in Meribel!
We apologise if you were not given the full information from the After-Sales team - when booking with Tour Operator's we can only pass on the information that they give us when sending over a client's travel documents and yours stated check in at the airport. I am happy to hear that they managed to sort it for you when you went direct however, and we will speak to them about ensuring we have all the information necessary to pass on to our clients.
I hope you and David have a lovely time out in Meribel.
Kind regards,
Laura Sigamoney After-Sales and Operations Manager
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Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om Ski Solutions:
Does exactly what it says on the tin
Quick and easy to arrange and they came back to me without me having to chase
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thank you for your feedback, as it is important for us to be aware of what our clients thoughts are for us to continue improving the service we provide. I am sorry to hear that you initially found the Account Manager abrupt - we usually receive excellent feedback for her however we have passed this on for her to look at for the future. I am glad she managed to find and book you a holiday that you were happy with in the end though, and hope that you are currently enjoying yourselves out in Meribel!
We apologise if you were not given the full information from the After-Sales team - when booking with Tour Operator's we can only pass on the information that they give us when sending over a client's travel documents and yours stated check in at the airport. I am happy to hear that they managed to sort it for you when you went direct however, and we will speak to them about ensuring we have all the information necessary to pass on to our clients.
I hope you and David have a lovely time out in Meribel.
Kind regards,
Laura Sigamoney
After-Sales and Operations Manager