Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Silver by Mail-anmeldelser

TC

Trusted Customer

Canterbury

9 years ago

Hva Trusted Customer sa om Silver by Mail:

What I wanted at a price I liked

They were exactly what I wanted as they more or less matched a necklace II had been given but didn't know where it can from.

Kjøpsdato: 02/08/2016

0

TC

Trusted Customer

Crewe Green

9 years ago

Hva Trusted Customer sa om Silver by Mail:

I love Silver

I have been using "Silver" for around 10 years and have never been disappointed. The items always arrive quickly and are of very good quality. I am often able to purchase items that are fairly unique...

Les mer

Produktanmeldelser

Kjøpsdato: 02/08/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent service by Silver by Mail

Pleased with my purchases

Produktanmeldelser

Kjøpsdato: 31/07/2016

0

Pålitelig kunde

9 years ago

Not been disappointed yet

Fast service, nice reasonably priced jewellery with a chocolate treat.

Produktanmeldelser

Kjøpsdato: 20/08/2016

0

TC

Trusted Customer

Cleveleys Lancashire

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent service by Silver by Mail

Always excellent service. That's why I keep coming back

Kjøpsdato: 03/09/2016

0

Pålitelig kunde

9 years ago

Quick delivery, pleasant and helpful person on the phone. Presentation of g...

Quick delivery, pleasant and helpful person on the phone. Presentation of gift box and the quality of earrings for the price.

Produktanmeldelser

Kjøpsdato: 05/09/2016

0

TC

Trusted Customer

Jarrow

9 years ago

Hva Trusted Customer sa om Silver by Mail:

will use again.

Excellent service and product. Value for money.

Produktanmeldelser

Kjøpsdato: 29/07/2016

0

Pålitelig kunde

9 years ago

Lovely earrings

Unusual, stylish and well made earrings, I bought them as a gift and I liked the silver earrings with some gold. The person I bought them for was delighted with them.

Kjøpsdato: 18/08/2016

0

TC

Trusted Customer

Herne Baty

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Good Service

Although I found the product unsuitable , the service and refund procedure was very good

Produktanmeldelser

Customer Service

Silver by Mail

9 years ago

Dear Mr Newbury,

Thank you for your feedback. We apologise that you were not happy with the item purchased from us and note that we provided you a refund. Please be advised that should you require any specific colouring when purchasing natural stones, our customer services will be happy to assist you in discussing the current stock with you. We hope that you will be satisfied with future purchases.

Kindest Regards
Pip @ Silver by Mail

Kjøpsdato: 03/08/2016

0

Pålitelig kunde

9 years ago

I do not think your 'sale' products are the same quality as advertised.

I bought the above Keishi Pearl Necklace for my Granddaughter but on examining it carefully noticed two pearls near the clasp had holes drilled into them. Is the reason these pearls were in your...

Les mer

Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Produktanmeldelser

Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Kjøpsdato: 15/08/2016

0

Silver by Mail-anmeldelser

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedet

Storm BraceletFlere anmeldelser av dette produktetVis produktnettstedet

Lucky Beads Bracelet (Blue Agate)Flere anmeldelser av dette produktetVis produktnettstedetI've not worn this yet but I love the colour - would work well with black or white.

Lucky Beads Bracelet (Prehnite)Flere anmeldelser av dette produktetVis produktnettstedet

Lucky Beads Bracelet (Rose Quartz)Flere anmeldelser av dette produktetVis produktnettstedetI wear this all the time; it goes with so many of my wardrobe clothes

Lucky Beads Bracelet (Fluorite)Flere anmeldelser av dette produktetVis produktnettstedetVery stylish and people comment on it all the time

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetLiked my free gift it was lovely

Silver Spiral EarringsFlere anmeldelser av dette produktetVis produktnettstedet

Perle Nuit EarringsFlere anmeldelser av dette produktetVis produktnettstedet

Pearl Lamp EarringsFlere anmeldelser av dette produktetVis produktnettstedetLovely quality and design.

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetso good daughter has claimed them.

Barley Cove BraceletFlere anmeldelser av dette produktetVis produktnettstedet

White Cove BraceletFlere anmeldelser av dette produktetVis produktnettstedet

Turquoise Bay BraceletFlere anmeldelser av dette produktetVis produktnettstedetAs a personal preference the colour and appearance of the turquoise was rather uniform and "artificial" looking, I wanted a more irregular, blue stone with some chalkiness.

Keishi Pearl NecklaceFlere anmeldelser av dette produktetVis produktnettstedetDo not think your 'Sale' products are the same quality as in your Catalogue as the Keishi Pearl Necklace had holes drilled in the side of two pearls near the clasp.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?