Postage should be built into the price, postage quite expensive for a chain that arrived in a knot and took 20min to free off.
Customer Service
Silver by Mail
9 years ago
Dear Mr Spurr,
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging of your item. Please be advised that we are in the process of rectifying this matter and thank you for drawing it to our attention. Presentation and customer care are high priorities of ours and we apologise that you have been inconvenienced by this matter. Should you wish to discuss this further, one of our customer service advisors will be happy to assist you.
Easy website to use. Fast dispatch with an email to let you know. Good selection and if you have to return anything it's easy to do with a quick refund.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging of your item. Please be advised that we are in the process of rectifying this matter and thank you for drawing it to our attention. Presentation and customer care are high priorities of ours and we apologise that you have been inconvenienced by this matter. Should you wish to discuss this further, one of our customer service advisors will be happy to assist you.
Kindest Regards
Pip @ Silver by Mail