Silver by Mail will never disappoint, superb service. Always prompt delivery. I love the quality of all of the products, so much attention to detail. Just perfect.
The necklace is lovely, however it arrived loose in a box and it took 15 minutes to untangle the chain. Customer service responded quickly to my request for appropriate packaging as this was a gift, ...
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Gareth
Silver by Mail
9 years ago
Dear Mrs Bremner,
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging for your item. Please be advised that we are currently experiencing a change-over of our packaging which was the cause of the problem you experienced. This is a very regrettable situation for us and we can assure you that we have put in place alternative packaging measures to ensure this does not happen again.
Kindest Regards Pip @ Silver by Mail 0345 307 3297
My 11 year old Granddaughter loved these chime ball earrings. The little chocolate in the box was also much appreciated. I always buy from your website as the quality and delivery are excellent.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging for your item. Please be advised that we are currently experiencing a change-over of our packaging which was the cause of the problem you experienced. This is a very regrettable situation for us and we can assure you that we have put in place alternative packaging measures to ensure this does not happen again.
Kindest Regards
Pip @ Silver by Mail
0345 307 3297