Service
4.7
/5
Produkt
4.6
/5
5
4
3
2
1
1,832
174
62
23
51
2,142
vurderinger det siste året
5
4
3
2
1
1,832
174
62
23
51
2,142
vurderinger det siste året
Feefo Trusted Service Awards
Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.
Thank you for your feedback. We sincerely apologise that you have been disappointed with the service provided. Please be advised that we have provided separate responses to your comments regarding the items purchased. Regarding the postage costs not refunded, we apologise that you were unhappy with this procedure. It is stated on our website, within the terms and conditions, that: "Regrettably, delivery charges for the original order will not be refunded. Any items returned that arrive damaged or become lost, will not be credited. We will only refund return/exchange postage costs if the item returned is faulty." Once again we apologise for any inconvenience caused by this matter and if you wish to discuss this further with our customer services, we will be happy to assist you. Kindest Regards, Pip @ Silver by Mail