Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Silver by Mail-anmeldelser

Pålitelig kunde

9 years ago

Great customer service, order received quickly and well packaged. Dealt wit...

Great customer service, order received quickly and well packaged. Dealt with query (on the phone) politely and swiftly.

Produktanmeldelser

Customer Service

Silver by Mail

9 years ago

Thank you for your feedback. We sincerely apologise for the condition you received your bangle in and can see that we did provide you with a customer credit upon return of this item. Please be advised that this particular bangle is designed to be lightweight so that it can be easily worn without problems occurring. We apologise that this was not as expected and hope that your replacement purchase was better suited to you. Kindest Regards, Pip @ Silver by Mail

Kjøpsdato: 17/11/2016

0

Pålitelig kunde

9 years ago

Lovely items, great service.

The website is easy to use and the items always come very quickly after I've ordered them. They are always well packaged and I love the added touch of a chocolate with my order.

Produktanmeldelser

Kjøpsdato: 15/10/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Great products.

Great service and beautiful products. Wish I could buy everything!

Produktanmeldelser

Kjøpsdato: 28/11/2016

0

Pålitelig kunde

9 years ago

Excellent service by Silver by Mail

Excellent and prompt service. Well done!

Produktanmeldelser

Kjøpsdato: 09/11/2016

0

Pålitelig kunde

9 years ago

easy,quick

easy to order,quickly delivered

Produktanmeldelser

Kjøpsdato: 25/11/2016

0

Pålitelig kunde

9 years ago

Have been a customer for many years products excellent in the past but disa...

Have been a customer for many years products excellent in the past but disappointed with quality of my last purchase.earrings were small and flimsy.

Customer Service

Silver by Mail

9 years ago

Thank you for your feedback. We are sorry to hear that you were not fully satisfied with the earrings purchased from us. Please be advised that all sizes of our products are available on our website within the product description. We do accept, however, that it is sometimes hard to judge these sizes without a photo reference. Having taken this comment, and others similar, on board we are working on producing model images for all of our items so that our customers are better able to judge products before buying them. Further, please note that we do accept returns of items so long as they are unworn. Once again we apologise for any disappointment and inconvenience caused by this matter. Kindest Regards, Pip @ Silver by Mail

Produktanmeldelser

Customer Service

Silver by Mail

9 years ago

Thank you for your feedback. We are sorry to hear that you were not fully satisfied with the earrings purchased from us. Please be advised that all sizes of our products are available on our website within the product description. We do accept, however, that it is sometimes hard to judge these sizes without a photo reference. Having taken this comment, and others similar, on board we are working on producing model images for all of our items so that our customers are better able to judge products before buying them. Further, please note that we do accept returns of items so long as they are unworn. Once again we apologise for any disappointment and inconvenience caused by this matter. Kindest Regards, Pip @ Silver by Mail

Kjøpsdato: 12/11/2016

0

TC

Trusted Customer

Saddleworth

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Great

Easy to order, fast delivery, great items

Produktanmeldelser

Kjøpsdato: 13/11/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent service by Silver by Mail

Delivery was quick as usual

Produktanmeldelser

Kjøpsdato: 19/11/2016

0

TC

Trusted Customer

Shropshire

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent products and service !

Always well packaged, arrives quickly , and the chiocolate is a delight! The products are always excellent, and I have passed details on for my friends and family to use ....

Produktanmeldelser

Kjøpsdato: 02/11/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent service by Silver by Mail

As always good arrived very swiftly.

Produktanmeldelser

Kjøpsdato: 03/11/2016

0

Silver by Mail-anmeldelser

Crystal Dew EarringsFlere anmeldelser av dette produktetVis produktnettstedetI love these earrings, they are great to wear for any occasion.

Talulah BangleFlere anmeldelser av dette produktetVis produktnettstedetBeautiful products and really great service. I wish I could buy it all!

Everglade BangleFlere anmeldelser av dette produktetVis produktnettstedetBeautiful bangle and really great service. I wish I could buy them all !!

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetA beautiful gift for a 21st birthday present.

Always BangleFlere anmeldelser av dette produktetVis produktnettstedetExcellent quality a nd much admired.

December StudsFlere anmeldelser av dette produktetVis produktnettstedetpretty,delicate and looked good quality

Oasis EarringsFlere anmeldelser av dette produktetVis produktnettstedetEarrings were small and flimsy I was disappointed

Versa EarringsFlere anmeldelser av dette produktetVis produktnettstedetGood solid design, good opening action

Little Bee StudsFlere anmeldelser av dette produktetVis produktnettstedetVery cute and perfect for my bee keeping friend

1.0mm Snake Chain 55cmFlere anmeldelser av dette produktetVis produktnettstedetGood chain and pendant very pleased

Birthday BowsFlere anmeldelser av dette produktetVis produktnettstedetDelightful studs for my daughter..... very pretty

U-nique Earrings 17mmFlere anmeldelser av dette produktetVis produktnettstedetAll goods arrived and were of very good quality.

Doti StudsFlere anmeldelser av dette produktetVis produktnettstedetSlightly bigger than I expected but nice.

Silver Disc StudsFlere anmeldelser av dette produktetVis produktnettstedetVery pleased with this item.

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetVery pretty and nice for evening wear.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?