After a bad initial experience, Samantha's great customer relations turned it around. The second bracket was much better.
Samantha
Shelfology
7 years ago
Awesome! Thank you for your review. Please let me know if I can help you with anything.
Produktanmeldelser
Samantha
Shelfology
7 years ago
Hey Alex! Thank you for the call to action. We love the opportunity to improve our company and products. Also thank you for speaking with me this morning. Per our conversation we are always happy to predrill rod holes should you select that option at check out. Bummer you missed that this is time. No worries your new bracket was triple checked for squareness, predrilled and shipped today on us. You will have your bracket Monday morning. Looking forward to hear how your experience went. Rock on!
TC
Trusted Customer
7 years ago
Thank you Samantha. You turned the experience around, and the new bracket was much better.
Kjøpsdato: 06/03/2019
0
Del
TC
Trusted Customer
7 years ago
Hva Trusted Customer sa om Shelfology:
Great product and service
Produktanmeldelser
Kjøpsdato: 05/03/2019
0
Del
TC
Trusted Customer
Pittsburgh
7 years ago
Hva Trusted Customer sa om Shelfology:
Everything about the process was easy and the delivered product is great. Can’t wait to get them installed (as soon as this addition is done!).
Let me know when ordering when material will be delivered
Samantha
Shelfology
7 years ago
Yo Chris! Thanks for the review. We love to check our process and make sure we are doing what we said we’d do. We got your order March 5th, it shipped next day March 6th as promised. FedEx ground is typically five business days from Idaho to NY. An email with your tracking number was emailed when we shipped your order. We checked the tracking, it shows that your order was delivered March 13th, right on time. Regardless, we are throwing a refund your way shipping costs. Party. Let us know if there is anything else you need help with. XOXO, the Shelf Geeks
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
