Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Vanessa Nourse

Feefo-verifisert

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Pålitelig kunde

Feefo-verifisert

1 year ago

Efficiency

I have always found Secure Trust Bank to be efficient

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased to hear this! Thank you for your review. Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

A website problem?

The 'forgotten password' option on the sign-in page is not functioning. I have tried this several times and the response is always 'please enter a valid email address', when the email address I have...

Les mer

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. We are sorry to hear that you are experiencing issues with retrieving a new password. As your name is not visible here, we are unfortunately unable to contact you. If you can please give us a call on 03451 117 092 so we can assist you further. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Tried to move money from a matured bond failed apparently needed more info and we didn't reply Tried twice more both on phone got cut off before completed I would have thought with all the phone...

Les mer

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectation. As your name is not visible here, we are unfortunately unable to contact you. If you need any further assistance regarding your account, please give us a call on 03451 117 092. We really appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

David Redfern

Feefo-verifisert

Belper

1 year ago

Hva David Redfern sa om Secure Trust Bank:

Very good service

I have received very good service from Secure Trust Bank. A good rate of interest & an easy to use app. Can definitely recommend.

Daisy

Secure Trust Bank

1 year ago

Hello David, We are pleased to hear that you received good service and that you'd recommend us. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Great investment alternative

Very easy process and aa good interest rate on savings

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent website and response time to enquiries.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for leaving your positive review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Clear and transparent

Very easy to renew my deposit Good rate for one year

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for leaving your review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

It was easy to apply online and the bank was prompt in confirming details and receipt of money.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thankyou for your positive feedback. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Change address

It was a long winded process to change my address and phone number but it was eventually resolved satisfactorally.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear your issue was resolved and you was left satisfied. Thank you for your review , Kind regards, Sophie

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Secure Trust Bank-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?